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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 23 4:26 pm)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
You need to make sure that the order summary on the right is correctly updated after applying your coupon and/or your gift certificate.
If the Total remaining reduces to zero the Choose a payment method section on the left should change to indicate that no payment is necessary.
I just placed this order - didn't need credit card details, although it insisted on address details.
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The entire reason I purchased a gift certificate was to avoid entering CC details whenever possible.
Why cant I purchase Items with just my accounts existing credit without a CC?