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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 28 4:53 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Didn't recieve my bogo product

Cdlzt opened this issue on Jul 13, 2023 · 3 posts
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Cdlzt ( ) posted Thu, 13 July 2023 at 11:48 AM · edited Sun, 01 December 2024 at 8:44 AM

I placed 3 orders a couple of days for the moyra and cybertenko bogo deal, first 2 went fine but got nothing on my 3rd order despite not owning all moyra's free offered items, i did send a mail but had no respones so far and would just like to know someone is looking into it

ShaniaB ( ) posted Thu, 13 July 2023 at 1:49 PM

Hello,

We've fixed this for you. You should now have access to your BOGO. Please let me know if you can or if you're still having issues. 


Cdlzt ( ) posted Thu, 13 July 2023 at 3:51 PM

Thank you soo much, and may i say a very cool BOGO too

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