Hi

Sorry for the bother but am having a nightmare. Working on an image : File size 2.2 gigs and am just 1/4 way done. 

Issue 1.. I've had problems before with saving files over 4 gigs..why does that happen? Now, it says I can't save anything above 2 gb..that I have to save it as a psb instead of a tiff? 

Issue 2: It also now tells me that it cannot do anything..like use the pixelate filter as I do not have enough RAM. Huh??? I've attached screen shots here so you can see how much RAM etc I have. Oh..I've reduced the RAM usage bit to 70%

Help please. I've restarted the computer, done a cleanup etc... and I still get this. I've purged etc. I have had no problem with a 7 GB file before (except for having to break it in bits as different files because of the file size. 

Oh..I'm using Windows 11 on a Surface Pro 8. Everything is on auto update..from Photoshop to Windows etc..so everything is the latest version. I also have  more than 130 Gigs free space on my surface pro..

Many thanks in advance. Am in Asia for a few months, so there may be a couple of hours before I can reply. 

Cheers

R

PS- It's been years since I've been on Renderosity. It feels good to back

What other programs working in the background are utilizing your resources?  Run Task Manager and determine the RAM usage on a program-to-program basis.  Sometimes this type of error might indicate something else is going on and may not be a RAM issue.  We don't know what types of programs you have installed on your system and how they may impact Photoshop.

I conducted a Google search and discovered that this is not an unusual problem because others have experienced the same issue.  From what I have seen, downsizing your image may be your only remedy.

This is an issue because of the limit on the amount of data that the compressed format can address. You might try saving uncompressed, if it will let you.

Oh bless, thanks for the replies . hborre - I'll look into the Ram usage. I really don't have many programs on it.. Bryce- Daz,  Photoshop and Alias, (artwork) Netflix, Spotify, Prime video - entertainment, Softmaker (instead of office 365). That's what I  have. I don't keep much on. Most of my work is done on the laptop, then shifted to an external hard drive once done.. and a cc cleaner sweep done after each one. I'll check the usage of Ram on a program to program basis. 

Really- I've worked on a 7 gig file, and have not had probs before. Maybe, as you said..something is running and I don't know it. I tried downsizing it..removed all layers, except the snowing layers I was working on..ie..noise, and then using the crystalizing filter. Still teh same. 

Will give it a try and then get back. 

RHaseltine..I save it uncompressed. Always.