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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 03 5:29 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Paypal says the payment went through, but renderosity doesn't realize it

mamba-negra opened this issue on Mar 15, 2024 · 2 posts
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mamba-negra ( ) posted Fri, 15 March 2024 at 7:17 AM · edited Sat, 07 December 2024 at 6:02 PM

Something happened last night with paying for an order. I have the receipt from Paypal but the order here says it hasn't been paid. Who do we talk to about those types of issues?

RedPhantom ( ) posted Fri, 15 March 2024 at 7:44 AM
Site Admin

Try https://support.renderosity.com/

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