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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 29 8:48 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: My store is closed but members are still able to purchase

Amaranth opened this issue on Aug 01, 2024 · 2 posts
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Amaranth ( ) posted Thu, 01 August 2024 at 4:07 AM · edited Mon, 30 September 2024 at 3:37 AM

Hi,

I asked to close my store in April it seems that members are still able to purchase my products. They turn up in google search and even I could add them to my cart.

If you click on one of my products you are able to browse through my store by using the little arrows. I haven't had any sale notifications for years so I never knew when I sold something. Thank you to the kind member here bringing this to my attention. 

Please look into this

Thank you


Amaranth3D

RedPhantom ( ) posted Thu, 01 August 2024 at 6:47 AM
Site Admin

I recommend contacting https://support.renderosity.com/

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