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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 28 4:53 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: How to unsusbscribe from newsletters

ChaoticSanity opened this issue on Aug 26, 2024 · 3 posts
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ChaoticSanity ( ) posted Mon, 26 August 2024 at 11:19 AM · edited Thu, 26 December 2024 at 1:13 PM

How do I unsubscribe from all of the newsletters?  Particularly the VIP ones?  I have no interest in seeing constant emails for the same vendors. 

Is it just through the unsubscribe in the emails?  I thought there was a place on site to do so. 

msansing ( ) posted Mon, 26 August 2024 at 11:38 AM
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ChaoticSanity posted at 11:19 AM Mon, 26 August 2024 - #2988999

How do I unsubscribe from all of the newsletters?  Particularly the VIP ones?  I have no interest in seeing constant emails for the same vendors. 

Is it just through the unsubscribe in the emails?  I thought there was a place on site to do so. 

Please submit a request through Renderosity Support. 

ChaoticSanity ( ) posted Thu, 29 August 2024 at 9:41 AM

I just used the opt out link.  It's easier.

It's not user friendly to require submitting a ticket (especially if we have to input all that info.  It's not even tied to our accounts.  Why should I have to fill out a form or "create an account" to do something so basic?  Especially to unsubscribe from something that we originally subscribed to from our account.

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