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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: Shelby download gone from my account


Huolong ( ) posted Sat, 02 June 2001 at 8:37 AM · edited Tue, 30 July 2024 at 4:23 PM

I bought Shelby last night pursuant to encouraging news regarding V1 and V2. Two download attempts died without reaching 7 megs. Now Shelby's download button is missing from the "my account" page. ??????????

Gordon


vette ( ) posted Sat, 02 June 2001 at 9:08 AM

Your downloads have been reset. Check now and you should see the download button. yvette


Huolong ( ) posted Sat, 02 June 2001 at 10:50 AM

Thanks much. Usual speedy service. Any way to encourage smaller file size from artists? Without DSL a file larger than nine megs takes over an hour.

Gordon


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