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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 03 5:29 am)

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Subject: Problem leaving feedback

pokeydots opened this issue on Sep 14, 2001 · 9 posts
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pokeydots ( ) posted Fri, 14 September 2001 at 1:31 PM · edited Sun, 29 December 2024 at 3:51 PM

I have been trying to leave feedback for products I purchased from kimmarcus, and it won't take the feedback (positive).I have tried twice, is this a problem through the store, or just with this particular persons items? Thanks

Poser 9 SR3  and 8 sr3
=================
Processor Type:  AMD Phenom II 830 Quad-Core
2.80GHz, 4000MHz System Bus, 2MB L2 Cache + 6MB Shared L3 Cache
Hard Drive Size:  1TB
Processor - Clock Speed:  2.8 GHz
Operating System:  Windows 7 Home Premium 64-bit 
Graphics Type:  ATI Radeon HD 4200
•ATI Radeon HD 4200 integrated graphics 
System Ram:  8GB 

rcook ( ) posted Fri, 14 September 2001 at 1:37 PM

What message are you seeing when you try to post the comments?

pokeydots ( ) posted Sat, 15 September 2001 at 2:08 PM

I'm not getting any message the post just isn't showing up, also I didn't get receipts in my e mail like I usually do for my purchases.

Poser 9 SR3  and 8 sr3
=================
Processor Type:  AMD Phenom II 830 Quad-Core
2.80GHz, 4000MHz System Bus, 2MB L2 Cache + 6MB Shared L3 Cache
Hard Drive Size:  1TB
Processor - Clock Speed:  2.8 GHz
Operating System:  Windows 7 Home Premium 64-bit 
Graphics Type:  ATI Radeon HD 4200
•ATI Radeon HD 4200 integrated graphics 
System Ram:  8GB 

rcook ( ) posted Sat, 15 September 2001 at 11:18 PM

Feedback for products does not show up until the merchant approves it. So, it won't show up immediately. As for the receipt, check your profile to make sure your email address is correct. Look for the "My Profile" link in the sidebar.

pokeydots ( ) posted Sun, 16 September 2001 at 10:25 AM

My e mail is correct in my profile. I have purchased many things from the store, and received my receipts immediately after purchase before, so I don't know what happened on this one.

Poser 9 SR3  and 8 sr3
=================
Processor Type:  AMD Phenom II 830 Quad-Core
2.80GHz, 4000MHz System Bus, 2MB L2 Cache + 6MB Shared L3 Cache
Hard Drive Size:  1TB
Processor - Clock Speed:  2.8 GHz
Operating System:  Windows 7 Home Premium 64-bit 
Graphics Type:  ATI Radeon HD 4200
•ATI Radeon HD 4200 integrated graphics 
System Ram:  8GB 

rcook ( ) posted Sun, 16 September 2001 at 2:47 PM

It's possible your ISP is filtering out the emails. Some ISP's spam filters sometimes trap the ebot messages.

pokeydots ( ) posted Mon, 17 September 2001 at 12:53 AM

So does that mean I just won't have a receipt ? And just wanted to let you know that my feedback is showing up now, Thanks :)

Poser 9 SR3  and 8 sr3
=================
Processor Type:  AMD Phenom II 830 Quad-Core
2.80GHz, 4000MHz System Bus, 2MB L2 Cache + 6MB Shared L3 Cache
Hard Drive Size:  1TB
Processor - Clock Speed:  2.8 GHz
Operating System:  Windows 7 Home Premium 64-bit 
Graphics Type:  ATI Radeon HD 4200
•ATI Radeon HD 4200 integrated graphics 
System Ram:  8GB 

rcook ( ) posted Mon, 17 September 2001 at 9:52 AM

Send me an email to rcook@renderosity.com with the items you purchased and what day, and I'll verifiy that against our database and manually send you a receipt. That work?

pokeydots ( ) posted Mon, 17 September 2001 at 9:22 PM

That will work :) Thanks!

Poser 9 SR3  and 8 sr3
=================
Processor Type:  AMD Phenom II 830 Quad-Core
2.80GHz, 4000MHz System Bus, 2MB L2 Cache + 6MB Shared L3 Cache
Hard Drive Size:  1TB
Processor - Clock Speed:  2.8 GHz
Operating System:  Windows 7 Home Premium 64-bit 
Graphics Type:  ATI Radeon HD 4200
•ATI Radeon HD 4200 integrated graphics 
System Ram:  8GB 

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