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Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 19 9:13 am)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Download Problems (Again)

Verite opened this issue on Nov 01, 2001 · 2 posts
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Verite ( ) posted Thu, 01 November 2001 at 3:30 PM · edited Wed, 25 October 2023 at 7:19 AM

Well, as usual, I'm having an imposible time acquiring my purchases. The downloads start all nice and fine then after a minute are so the progress bar takes off like a rocket and it's done. The oproblem being that these files are a wee bit bigger than the 600k or so that I manage to get before things go BOOM. Anywho .... as I'm sure you can imagine I once again need my downloads reset. All three of my purchases on 10/01 were a no-go. Thanks

JeniferC ( ) posted Fri, 02 November 2001 at 12:31 PM

I've reset your downloads. It may help to find out from your Internet provider when their off-peak times are and try to download during that time.

 

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