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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 08 2:14 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Download Problem

jkling opened this issue on Nov 16, 2001 · 3 posts
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jkling ( ) posted Fri, 16 November 2001 at 11:01 AM · edited Sat, 01 February 2025 at 11:04 PM

I've been discontected while trying to d/l a file from the store. Is there any way to have the limit reset or get a refund for the files I did not get.

jkling ( ) posted Fri, 16 November 2001 at 11:12 AM

Here is smoething funny. In the time that I spent online waiting for a reply to my e-mail. I could have downloaded the file with out any problem.

vette ( ) posted Fri, 16 November 2001 at 8:39 PM

your downloads have been reset. Please try again and email store@renderosity.com if you have difficulty downloading. yvette

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