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Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: where are my downloads?


Jason13th ( ) posted Mon, 07 January 2002 at 12:27 PM · edited Sat, 10 August 2024 at 5:52 AM

The message said to click the account page, but under download there are just blank cells.


vette ( ) posted Mon, 07 January 2002 at 12:43 PM

Jason13th, As part of our verification process we ask that you provide some additional information. Please see your email. Once we receive this information we'll be glad to activate your purchase. thanks, yvette


Jason13th ( ) posted Mon, 07 January 2002 at 1:05 PM

I have yet recive this email you are talking of, please resend.


Jason13th ( ) posted Mon, 07 January 2002 at 2:42 PM

I'm still waiting on the email, and also, I had to recreate my account. Is somthing wrong with the site's server?


vette ( ) posted Mon, 07 January 2002 at 3:28 PM

That may be why you didn't receive the email and yes, the server is having a little trouble today. If you will just email the info to store@renderosity.com or IM me we'll take care of it. yvette


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