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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 22 1:39 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Purchasing Problems

Tuesday opened this issue on Mar 16, 2002 · 3 posts
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Tuesday ( ) posted Sat, 16 March 2002 at 9:29 AM · edited Fri, 02 August 2024 at 5:50 PM

Hi,

I have just attempted to buy The Tailor, but I got an error message when I hit the agree to purchase button. I'm sorry I didn't take a note of exactly of what it said, but it said something like secure payment failed, I am happy to try again but I thought I should let you know in case it's not just a one off, and to check that it is ok, to try again
I'd rather not be charged multiple times for this purchase :o)

Alex

ClintH ( ) posted Sat, 16 March 2002 at 9:44 AM

Hi Alex, I just checked your Purchase History as well as our Purchased report and it did not go through. Give it another try and if it fails shoot me the error message via E-Mail to store@renderosity.com. Thanks, Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

Tuesday ( ) posted Sat, 16 March 2002 at 9:49 AM

Ok, will do

Thanks

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