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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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Subject: instore credit

Hellmark opened this issue on Sep 06, 2002 · 11 posts
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Hellmark ( ) posted Fri, 06 September 2002 at 1:40 AM · edited Tue, 26 November 2024 at 5:50 AM

I used to have a store here untill the warehouse removed it, and I had a credit of 17.40 before hand. I just tried to use that to buy Alla's "Sassy Hair" and Caleb68's "Spider Queen Throne Room" which totals 16.99. Problem being that the sale wouldnt go through. If need be I still have the email confirmation of sales with order numbers proving that I had that much. Now was a check cut and that the reason or what? If possible i'd like to say screw writing a check, and just use the money (hell I dont need change either) and buy that stuff.

ClintH ( ) posted Fri, 06 September 2002 at 8:15 AM

I will check with JenyK and let you know. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

JeniferC ( ) posted Fri, 06 September 2002 at 11:57 AM

Yeah, you have $17.40 but there's a quirk in the system for using that credit if you no longer have products in the MP. So, I will manually add the two purchases you'd like to make. It will take me a couple of minutes, and then they will be ready to download from your "My Shopping Cart" link on the sidebar. Sorry about the confusion. Jenifer

 

JeniferC ( ) posted Fri, 06 September 2002 at 12:03 PM

Okay, you can go download now :)

 

Hellmark ( ) posted Fri, 06 September 2002 at 3:59 PM

Ok, things went through on my side of things, but Brig didnt get anything and there is no sign of it in her cart.

fur ( ) posted Sun, 08 September 2002 at 10:26 AM

These should be available from your download page. Were these supposed to be gifts? Roy

Hellmark ( ) posted Sun, 08 September 2002 at 10:30 AM

Yes they were, and my store reciept and cart shows em as being such but the person that were supposed to get em never got em

fur ( ) posted Sun, 08 September 2002 at 10:33 AM

let me know what the username of the person is and i'll move them. we don't have a 'Brig'

Hellmark ( ) posted Sun, 08 September 2002 at 10:39 AM

Briggie

fur ( ) posted Sun, 08 September 2002 at 10:43 AM

fixed!

Hellmark ( ) posted Sun, 08 September 2002 at 10:48 AM

THANKS GUYS!!

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