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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)

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Subject: about my pendig art print


zoozI2000 ( ) posted Sat, 07 September 2002 at 3:21 AM · edited Mon, 05 August 2024 at 4:12 AM

I uploaded few hours ago, (I went to sleep while upload), and when I woke up I saw the recieved OK message. I checkeed my pending section, and the thumbnail is not available. I jet the x instead of seeing the thumbnail. is that OK. does is still mean that Renderosity recieved the thumbnail file? (I tried to edit and upload only the thumb again, and got the same results) Tbanks


ClintH ( ) posted Sat, 07 September 2002 at 7:50 AM

That happens. I'm willing to bet you are using Photoshop to create the thumbs... It has to do with the .jpg header..not sure what but they dont display for some reason. I will create the thumbnail for you. No worries. :) Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



zoozI2000 ( ) posted Sat, 07 September 2002 at 8:25 AM

Thanks Clint. :-)


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