Forum Coordinators: RedPhantom
Poser - OFFICIAL F.A.Q (Last Updated: 2024 Nov 09 11:21 pm)
I had this problem with things I bought, too. The ones I downloaded with Mozilla (Netscape based) wouldn't run. I went to DAZ with IE and right-clicked to save, and that one went fine. If you haven't used all of your downloads (unfortunately, I did on one of my products, so I'm waiting patiently until Monday when I can get it reset), try that and see if it works.
Hi Check how big the file is I used up all 3 of my alloted downloads the weekend of the big crash. the last one gave me an exe of about 8000kb which wouldn't install. when I contacted Daz (who were extremly helpful!btw) They set it up so I could download again the final file sze was more like 15,589kb So perhaps the same has hapened to you. It is worth the wait though Dave
Hi there, I just re-tested the downloads and they seem to install fine. EMail reachel@daz3d.com she handles the store. also call tomorrow at 1-800-267-5170. Though i am not sure what caused you problem I am sure we can get you that dragon. :) Anton anton@daz3d.com side note: In the past we used existing merchant software for our store. We realized we had outgrown it and wanted to expand options existing software didn't offer. We have hired people specifically to write new store software for us. They are busy troubleshooting it but web software is what they do. They have currently been working specifically on making sure the store works with different browsers. We are working on getting those annoying bugs ironed out. If there is ever a problem always email or call. Though I am not in Utah you can email me on weekends if you need an ear to bend or a question.
-Anton, creator of
ApolloMaximus: 32,000+ downloads
since 3-13-07
"Conviction without truth is denial; Denial in the
face of truth is concealment."
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This morning I bouthg the Mil-Dragon (along with textures and dragon tack). No trouble in the DL. Went to install and can not start any of the 3 programs. Nothing happens... nada, zip, nothing. Tried and older DL from Daz (the dragon hoard from last week) and it started fine. any other thing from Daz also started and found all versions of poser just fine. Tried reboots (lots of them), virus prots off and on, zone alarm off and on. Still nothing shows is the task manager, and nothing starts. Plenty of memory, disk space and all that. Any other suggestions are welcome. Thanks, Philip