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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 18 8:00 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
Thanks both! Still can't! On either machine. Have made no changes. What happens? Nothing, other than "...sending data and making request ..." then, after a long while, really nothing. Netscape works fine, as does IE. And none of this was preceded by any kind of troublesome preamble. Just came back here, as I often do, and blammo, can't access. Larry F
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As of the last three or four days, I can no longer access first the store, which I know is now on a different server, and now Renderosity itself using Opera? I have to say I have made no changes to my computer, even though I have had a nagging problem with my Wacom tablet the last two days, but this problem predates that. And, this "nonaccess" issue pertains to only Renderosity. I can and do go to anywhere else on the web I choose, but when I try to come here using Opera, which I just like better and is a smidgen faster, especially on downloads, all I get is that it is "connecting" with R'osity but in fact never does and, after several minutes, I get a (sic) "unable to connect" dialogue. I have made no changes to preferences and, again, can go to anywhere listed in my hundreds of favorite links (I've checked). Is there something I should know about the server? Larry F Oh, I dumped all my cookies, been that route. Still no go.