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MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 12 7:04 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Trouble downloading my purchase

Zylox opened this issue on Mar 30, 2003 · 4 posts
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Zylox ( ) posted Sun, 30 March 2003 at 2:19 PM · edited Mon, 13 January 2025 at 2:09 AM

I paid for a Poser character set, Fever Fashion Jessy. When I tried to download it, I was only able to get about 90% of it before the transfer was cut off. I tried several times and also tried to get a download manager I use(Get Right) to handle the download. Unfortunately my attempts were unsuccessful and now the download link is gone after giving me a message saying that I had exceeded the allowed number of attempts. I emailed the store about this but have not received a response yet. Since I want the file set, could you please reactivate the download link and let me try again? If the next set of attempts are unsuccessful, I will want to see about either making other arrangements for getting the files or request a refund/store credit.

ClintH ( ) posted Sun, 30 March 2003 at 4:06 PM

Your downloads have been reset. Let me know if you continue to have problems. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

Zylox ( ) posted Sun, 30 March 2003 at 6:05 PM

Thanks. I made some adjustments to my connection and was finally able to get the file.

ClintH ( ) posted Sun, 30 March 2003 at 7:31 PM

Great - Thanks for the follow up. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

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