I purchased two items not so long Back. I tried phoning the company. Obtions were, use an Extension Number!! no trace of an extension number that i can see where it says contact info. Something about Town which the carity has a lot to be desired over a long distance phone call, or press zero for the operator, who seems to have gone home. So i was left no choice but to use the e-mail. The reason why my download was denied was because it stopped on a partial download twice. Once at 30% and once at 92%. So it knew i had tried to download the file twice, third time i tried to download. Basically Denied. Well i have now purchased a product in good faith, and now being denied access to it. Um well if this system is so clever as to be able to tell if i downloaded it more than twice and deny me access, well isnt it clever enough to know when that attempt only resulted in a partial download, which i might say is absolutely no good to anyone. Now i have to go through all this hassle to get something that is legitimately mine. Regards S. A. Fletcher.

Hi saf, Your download have been reset. If you have any problems please let me know. Thanks, Clint

Hello Clint, Many thanks for you assistance in this matter, i am now in receipt of my product. I shall now e-mail a follow up to the company to say it has been sorted. Again many thanks. Regards S.A. Fletcher.

Your welcome. Clint