Forum Coordinators: RedPhantom
Poser - OFFICIAL F.A.Q (Last Updated: 2024 Nov 29 7:57 am)
that's always nice to hear :) I bumped into another problem last month. someone had paid from (surprise!) the hair tutorial with a fake credit card. I don't know if that person was alloved to download it, but I ended up owing the 7$ to r'osity. It's OK, I did sell enough to make up for it. (I had already gotten the money sent off to paypal when the fraud was discovered, which is why I owed the money back.) But I never really thought this was a place where imposters would buy stuff with fake cards and stuff. but my main concern was if the person had been able to download my product.
Uh, you shouldn't have owed them back, Mariamus. It was their fault. THEY get 50-40% to make sure that they have the right credit card, not you. If something like that happens, it should come from their card, not yours. On another note, I've seen both my Ganymede and Elfqueen products up in Kazaa... Try to look at it like this: The people who are pirating aren't the type likely to pay for it in the first place and, I hate to say it, many use it as a try before you buy service. Also. Ten to one the person who frauded you is the one who put it on the fileshare program.
Kreations By Khrys
I don't know what WinMX is nor have I ever seen one of these Warez places but these people have no morals! I long time webmaster friend of mine recently wrote that a newbie computer user wrote to compliment her on a screen saver she got off a CD purchased in a store. The problem is that Anniereb NEVER authorized anyone to bundle or distribute her savers AND they are all free anyway from her website: http://www.anniereb.com Not only did the CD maker rip off Anniereb but ripped off the purchaser by selling a product that is FREE for all to download! On another note: I wish we had another name for them then "pirates" and "trolls". I like trolls (as in LOTR trolls) and I like pirates (as in 'Aye matie, thar be treasure a'foot!'). So disapointing to enter a thread with hopes only to run into a sad topic as this :*( Oh, and Mariamus; I'm with ya!
"Not only did the CD maker rip off Anniereb but ripped off the purchaser by selling a product that is FREE for all to download!" Selling a CD full of products that are free to download isn't NECCESSARILY a rip off to the customer...I have nearly 100 tuts available for DL on my site but I also offer them all on a CD for $20 as a convenience...I've sold alot of CD's...
Dizzie; there's nothing wrong with what your doing. You offer your tuts on CD as a 'convience' and surely you don't hide the fact that they can be downloaded for free. Also they are your files which makes you at liberty to do with as you wish. I too would buy such a collection for the shear convience of it. But in Anniereb's case (and other's) the files were bundled and sold by some free-loader without permission and without warning the consumer that the contents could be gotten free on-line. Your desicion is just good business while theirs is plain theft.
"I bumped into another problem last month. someone had paid from (surprise!) the hair tutorial with a fake credit card. I don't know if that person was alloved to download it, but I ended up owing the 7$ to r'osity. It's OK, I did sell enough to make up for it. (I had already gotten the money sent off to paypal when the fraud was discovered, which is why I owed the money back.)"
Ok, this isn't going to make people very happy with me but.....
A customer buys a product that is found to be stolen and the original artist swoops down on them screaming they can't use it, the thief gets his check, the original artist gets nothing and the customer gets no refund yet someone uses a fake card, artist gets paid and R'osity makes sure the artist pays them back?!??!?
Something is very wrong with a system that insures that the artist and customers are out of luck but this site makes sure they aren't out any money due to fraud.
I know you all say you're working on it but damn, this is not good business.
...... Kendra
Bingo, Kendra. The artist shouldn't have to pay renderosity jack. That's why they get 40-50%, after all. To make sure crap like that doesn't happen. To process the transaction, host the file and provide a way to contact the artist should something go wrong. I find it infuriating to think that if someone used a stolen or fake credit card number, I would have to give back MY money for something they're at fault for. Said person got access to the file, said person likely downloaded the file. If Renderosity made a flub, its their fault, not yours or mine, and they should pay the consequences, not you or I.
Kreations By Khrys
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A friend has just informed me that my Poser 5 hair tool tutorial is up for grabs on WinMX. sigh that makes me kinda sad, mostly because i use the money I earn here on R'osity to purchase things for myself or my husband (and soon the baby which will be here in about 4-8 weeks) The worst thing about it, is that I don't give out my tutorial to friends. the only one I have given the tutorial to, is my Beta-tester. and she wouldn't give it away. So, the last ones I can turn to as the possible suspects, are my buyers.. doesn't that just suck big time? So, to the person who bought my product and gave it away.. tell all the people you gave it away to, to go buy the product, it's only 10$!! and I could use the money to ease things up in my budget, which is more tight than the a** of an ant! and to all those people out there who think i'm being prissy and cheap... the maximum I've earned in one month.. is 75$.. so there! I don't make millions, thousands or even hundreds on this! and even if I did.. that still doesn't make it OK.. I don't have any hopes to stop the pirating of my products.. but at least i've gotten this off my chest! who's with me on this?