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Subject: DAZ 30-day price guarantee...

Spit opened this issue on Aug 02, 2003 · 13 posts
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Spit ( ) posted Sat, 02 August 2003 at 11:30 AM · edited Thu, 28 November 2024 at 3:12 PM

is only for items you bought that within 30 days went into Platinum, right? That's all I could find in the info on the site.

RHaseltine ( ) posted Sat, 02 August 2003 at 12:08 PM

Steve Kondris seemed to say it was for anything. After all, you could always exercise your refund right and then buy a new copy.

dlk30341 ( ) posted Sat, 02 August 2003 at 12:15 PM

Just send an e-mail.....I emailed last night..got my credit today!!!!! Already spent it as well. LMAO

x2000 ( ) posted Sat, 02 August 2003 at 12:22 PM

Lucky you, dlk. I e-mailed yesterday MORNING and haven't heard a thing.:(

dlk30341 ( ) posted Sat, 02 August 2003 at 12:26 PM

:( Sorry x2000......Maybe you'll get it soon.

Spit ( ) posted Sat, 02 August 2003 at 12:52 PM

Thanks. Well, guess I can send email and cross my fingers. I discovered I spent a good bit the last 30 days over there (:😊: I had NO idea I'd spent so much) and the majority of items now cost less.

pendarian ( ) posted Sat, 02 August 2003 at 1:15 PM

So what is everyone doing? Seeing what is on sale and then "returning it" to get the credit or what?

dlk30341 ( ) posted Sat, 02 August 2003 at 1:20 PM

I just included my order numbers in the email that I sent Daz. Voucher was issued quickly. Finally I got the sea dragon I've been wanting that for months ...can't ever seem to bring myself to spend 50.00 on 1 single item.

MachineClaw ( ) posted Sat, 02 August 2003 at 1:34 PM

if you buy an item and within 30 days of the purchase a sale happens or the price lowers you can email Daz and they will voucher you the difference.

pendarian ( ) posted Sat, 02 August 2003 at 2:03 PM

Oh Really?? Guess I better go check my account then, I didn't realize that the guarantee included if it went on sale ;) Thanks! Pendy

AkoSteve ( ) posted Sat, 02 August 2003 at 5:37 PM

Hmm I just checked my account to see if there was any action to my e-mail and seem to have lost my PC status even though I did have viable CC on file. Anyone else have this happen? Maybe they're just working on it and will return it today. I was set to renew today and was hoping to see my freebies.

MachineClaw ( ) posted Sat, 02 August 2003 at 9:45 PM

Webmaster had to leave early Friday Steve said. It's the weekend and Daz usually doesn't have anybody around on weekends. Give it til monday and I'm sure Daz will set everything straight. Huge sale, lots going on, they just need a minute to breath. You can always call them toll free if your in the USA on monday and have them look into any problems or questions your having.

AkoSteve ( ) posted Sat, 02 August 2003 at 10:11 PM

Yes, I did send an e-mail. It was just a little frustrating that it was today and I will will have to wait until Monday to find out what happened. I think it must be a glitch with the system since my card is good and I had payment selected for automatic renewal today.

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