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Vue F.A.Q (Last Updated: 2024 Nov 21 4:12 am)





 


Subject: VUE 4 PRO - Registration

Richard T opened this issue on Sep 22, 2003 ยท 6 posts
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Richard T ( ) posted Mon, 22 September 2003 at 1:49 AM ยท edited Fri, 22 November 2024 at 4:11 AM

Hi, VUE4 PRO (upgrade) was delivered today, which I thought was great seing it had to go to Australia. Installed ok , about an hour ago, and it works extreemly well with Poser.
The only problem that on line registration would not accept the S/N, I tried Pro and the old VUE 4 s/n.
I have notified E-on, however I was wondering if anybody else had a similar problem.

gebe ( ) posted Mon, 22 September 2003 at 2:19 AM

Are you sure they ask for your serial and not for your ZIP??

Richard T ( ) posted Mon, 22 September 2003 at 4:44 AM

Thanks for your response. It's the S/N (if I leave the Zip off it advises me) The S/N that comes up when registering from within Vue is slightly modified to the one on the registration form. Neither works. "Also on the registration error page it says Invalid product found! Please report this problem so we can fix it: copy the URL string and send it to webmaster@e-onsoftware.com. Thank you." Richard

gebe ( ) posted Mon, 22 September 2003 at 5:13 AM

I think it is better to wait some days before you try register again. i just heared from another purchaser who has the same problem. Guitta

Richard T ( ) posted Mon, 22 September 2003 at 5:16 AM

Thanks, BTW I like it very much and the examples on the extra CD's are inspiring. Richard

Richard T ( ) posted Mon, 22 September 2003 at 4:47 PM

Just a follow up. Heard from e-on. Problem has been fixed. Registration successfull. That's good service.

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