Sun, Dec 22, 6:09 PM CST

Renderosity Forums / MarketPlace Customers



Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 22 11:07 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.



Subject: How to use refund?


AlleyKatArt ( ) posted Thu, 11 December 2003 at 9:22 PM · edited Wed, 18 December 2024 at 2:23 PM

I misunderstood the email I recieved today about Qin. I thought I'd gotten the price refunded into my merchant account, but when I did the math, it was the same as before. I got an email saying I'd gotten a refund. It's listed in my 'purchases' area, but I can't use it. I wanted to use it to buy the Z-Knight set, and I accidentally had Handspan Studio's new character in my cart, too. What I wanted to know is: Is there any way I can apply the refund to this purchase of 22.95? The difference would be $6 which I'd not mind at all, but I'd not have bought Lalana if I'd thought it would be coming out of my instore credit.

Kreations By Khrys


ClintH ( ) posted Fri, 12 December 2003 at 12:17 PM

The refund is a Gift Certificate. Use the GC code when checking out. Youc an locate the GC code under the Gift Certificate tab of you shopping cart. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.