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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 18 9:40 am)

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Subject: How to use refund?

AlleyKatArt opened this issue on Dec 11, 2003 · 2 posts
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AlleyKatArt ( ) posted Thu, 11 December 2003 at 9:22 PM · edited Fri, 02 August 2024 at 4:43 PM

I misunderstood the email I recieved today about Qin. I thought I'd gotten the price refunded into my merchant account, but when I did the math, it was the same as before. I got an email saying I'd gotten a refund. It's listed in my 'purchases' area, but I can't use it. I wanted to use it to buy the Z-Knight set, and I accidentally had Handspan Studio's new character in my cart, too. What I wanted to know is: Is there any way I can apply the refund to this purchase of 22.95? The difference would be $6 which I'd not mind at all, but I'd not have bought Lalana if I'd thought it would be coming out of my instore credit.

Kreations By Khrys

ClintH ( ) posted Fri, 12 December 2003 at 12:17 PM

The refund is a Gift Certificate. Use the GC code when checking out. Youc an locate the GC code under the Gift Certificate tab of you shopping cart. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


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