Their site is down again. Won't be re-subscribing again just so you guys at poserstyle know. Seems this is the only place to get in touch with you which is pathetic. Hire a webmaster or get a decent server company. Marque

Everything they've done has just made me glad that I let my subscription lapse and I didn't fall for their "special offer" to get me to re-join. bonni

When mine ran out, they didn't make me any special offers...

When I first subscribed, I experienced these problems too. Their response was to extend my subscription a few more months and I was happy with that. I am also NOT getting upset that they are having problems again.....as I am in no hurry for anything....it will be there when they get their "stuff" together again. I already have more Poser stuff, from everywhere, that I will probaly ever or can use..........so........ I don't feel that not having access to their site right now is really going to harm anything.(: I download things when things are working right, save them to my external hard-drive, so it is there when I want it. (: Really, I don't think they want these problems either....so..........Let's give them a break? (: I am sure they are as frustrated as you are.

when mine ran out, I started receiving newsletters - for the first time in a year. Sorry to say that the news was not enticing enough to bring me back. And like martian_manhunter said, "no special offers" so I don't even think they noticed that I had gone. Too bad, there were a few good things there, but I think most of the great modelers and texturers have left too, so I don't know who is making the content.

WE have a right to expect a paid site or service to be reliable and to expect access on a reasonable basis. Any good site won't have more than one or two downtimes in a year, and will go out of their way to compensate customers, or make them feel secure. Any site that wants our business better darned well act like we're important to them.

Exactly right Bobbie. I have no intention of renewing my subscription when it runs out. If I knew how that place was ran, I would have never signed on.

On the other hand, one could look for alternatives for Poser content. At this point, Poserworld appears to be the best investment. Poserworld has great quality content, and has created an abundance of stuff for the newer characters such as Vicki3 and Mike3.

I really would like to understand how they can operate like they do. I mean if you "pay" for something you should be able to receive the service that you are paying for. Yes, they are good about compensating you, after you write several emails to them complaining about the service but not until then.

I was a member when they first came into shall we say business but when my subscription ran out I did not renew due to the hassle I had to deal with then. Well, I broke down and renewed the other day since they have a ton of new stuff that I would really like to have and the site had been up and running (or loading) for me when I went to see how things were going. What do you know as soon as I hit the checkout and they got my $30 the site does not load for me nor have I even gotten an email that should have my u/n and p/w.

I've emailed them yesterday still no answer today, but it's the weekend and well, considering that it is an online business they still should at least have someone watching what is going on, or even a automatic emailer to let people know that the email has been received. Heck if it was only one person running the show could definately understand needing the time off. Hence the reason I leave PP to market all my poser stuff rather than have a shop on my site.

If they need help they really should get someone that knows what they are doing so that these problems can be resolved once and for all. A business is a business no matter if you have to walk into the store and buy it or if it's online. You have to be professional no matter what and having the site down more than up and not replying to emails is bad business. Also having people post all the time about how bad things are is not helping either.

I normally do not post my problems in a forum but if this is the only way to reach them then I guess it's my only to do it.