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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 25 1:47 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Call Renderosity?

Sydney_Andrews opened this issue on Apr 15, 2004 · 2 posts
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Sydney_Andrews ( ) posted Thu, 15 April 2004 at 10:43 AM · edited Wed, 14 August 2024 at 10:55 PM

"We are unable to process your order. Please contact our office at 1-866-220-2949 for further assistance. Thank you. Renderosity Store Staff" I got this message last night after i bought one item, then decided to just go ahead and get a few more things. on my second order, I entered my credit card number wrong and was requested to go back and correct it. So i did. When i hit purchase, I got the above message. Is there something wrong, do i really need to call, or is a default message for a problem with the store? Thanks

MBonnett ( ) posted Thu, 15 April 2004 at 10:48 AM

I have reset your CC.. you should be able to try again. Let me know if I can be of further help. Melissa

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