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Photography F.A.Q (Last Updated: 2024 Nov 13 3:04 pm)



Subject: Are Prom photos gone? Technical question


electroglyph ( ) posted Sun, 25 April 2004 at 3:58 AM ยท edited Fri, 15 November 2024 at 12:56 PM

I have a new Sony DSC-F717. The operating system I am using Windows XP home. I have taken and dumped digital photos off of it about 4 times now. Tonight was My daughter's Senior Dance. This is the first time I have taken enough photos to fill the 256MB memory stick. I have tried drag and drop and also the photo transfer from the menu that renames the pictures. I get about 16 pictures off, then the camera window closes and reopens. I get an error message saying cannot copy file "Parameter Incorrect". I tried draging the photo in question as a single and get the same error. I tried dragging photos numbered after the one that won't go and get the same error. Photos show up in play mode. All the photos have good thumbnails when I open the sony card through the USB connection. I've read the Sony manual looking for this error and can't find any information. I was about to try deleting the first 16 images or removing and reseating the Sony memory card. I don't want to do anything I can't recover from. If anyone has fixed this problem please tell me how. Thanks,


MGD ( ) posted Sun, 25 April 2004 at 6:09 AM

Are Prom photos gone? You know that they are not gone because you tell us that you can see them. A better question would be why the pictures won't copy into the PC. How much space is available on the HDD of your PC? Are you running XP as Administrator or some other user ... it could be a permission problem, but I don't have enough information to determine that. What does Sony Technical Support tell you? > Photos show up in play mode. Play mode ... where? ... On the PC? > All the photos have good thumbnails when I open the sony > card through the USB connection. Please explain. > I was about to try deleting the first 16 images NO. Do NOT do that. ... Whatever is wrong, it is after the first 16 images. If someone else tells you to do that, write down their reason and let us help you decide. > or removing and reseating the Sony memory card. NO. If you can see all pictures, the card is properly seated. In closing ... ** PC Hard Disk Drive (probably c:) how much available space? ** What is the name of the Sony software on the PC? ** When you use the Sony software, what drive did you choose to receive the images on the PC? Please stay in touch. MGD


FearaJinx ( ) posted Sun, 25 April 2004 at 10:38 AM

Try going to Wal-Mart and ask them to download them to a CD or print out.


electroglyph ( ) posted Sun, 25 April 2004 at 11:20 AM

Situation fixed (sort of) To answer your questions. New Maxtor HD 60GB left in first partition, 80GB left in second partition. I am running as administrator. I am talking about play mode through the LCD screen on the back of the camera. When the USB cable is plugged in and camera turned on the computer opens the smartcard on the desktop like it was another hard drive. Thumbnails show up for all images there too including #16. I turned off everything and turned it back on. I was able to pull all the images off starting with the last and working backwards. When I got to #16 I got the error again. After that point I could not copy any of the images to another folder even if they worked before. Turning things off and restarting fixes everything until I try #16 again. I can live with loosing that one, just not it and the 40+ after it. In a couple of hours I'm ready to try deleting the others from the camera to see if this frees #16. Thanks,


AntoniaTiger ( ) posted Sun, 25 April 2004 at 4:32 PM

Don't delete anything from the card until you have checked with warranty support for the camera and the memory stick. Laws are different where I am, but here you would be able to get your money back on the grounds of defective goods. You've done right in recovering your data. It very possibly could be a fault in the camera, and the data is evidence of what the fault may be. Could be the firmware, and just needs the latest version. But you paid for something that works, and it doesn't.


MGD ( ) posted Sun, 25 April 2004 at 4:44 PM

@Antonia - Very good answer. You should followup with an IM or eMail in case electroglyph does not check this forum frequently. MGD


electroglyph ( ) posted Sun, 25 April 2004 at 8:58 PM

Good Point I can't afford to always throw away picture #16. I'll email the seller. Thanks,


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