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Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 24 9:46 pm)

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To reach our Marketplace staff, please open a support ticket at
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Subject: Checkout Faluire

janreinar opened this issue on Jul 06, 2004 ยท 9 posts
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janreinar ( ) posted Tue, 06 July 2004 at 6:02 PM ยท edited Tue, 24 December 2024 at 11:03 PM

All checkout attempt ends in this message "We are unable to process your order. Please contact our office at 1-866-220-2949 for further assistance. Thank you. Renderosity Store Staff"

Debbie M. ( ) posted Tue, 06 July 2004 at 7:14 PM

Hi, I've reset your account on our system so you can try your purchase again. Please let me know if you continue to have problems. Thanks for shopping the MarketPlace, Debbie M. Renderosity MarketPlace Admin

Debbie M.

croxie ( ) posted Thu, 08 July 2004 at 5:24 AM

Debbie, this is happening to me too :( Same error message as janreinar. Please, help!! C.

"Keep smiling, it makes people wonder what you're up to."

Debbie M. ( ) posted Thu, 08 July 2004 at 7:19 AM

Hi C., I've reset your account, please try your purchase again. Let me know if you continue to have problems. Thanks! Deb

Debbie M.

croxie ( ) posted Thu, 08 July 2004 at 8:37 AM

Tankies :) I'll give it a try :) C.

"Keep smiling, it makes people wonder what you're up to."

Debbie M. ( ) posted Thu, 08 July 2004 at 8:43 AM

You're welcome :) Deb

Debbie M.

croxie ( ) posted Thu, 08 July 2004 at 8:54 AM

The checkout works (even though I can't get the purchase to go through cos my banks seems to believe that every time I want to use my credit card online it's a commited fraud and they lock it rolleyes). Thanks for the help :) C.

"Keep smiling, it makes people wonder what you're up to."

janreinar ( ) posted Tue, 13 July 2004 at 3:05 PM

Thanks Debbie! All works now! :)

Debbie M. ( ) posted Tue, 13 July 2004 at 5:56 PM

Great! Glad I could help janreinar. Deb

Debbie M.

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