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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 02 8:03 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Button Vanished

Robo2010 opened this issue on Sep 11, 2004 · 4 posts
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Robo2010 ( ) posted Sat, 11 September 2004 at 12:23 PM · edited Mon, 03 February 2025 at 9:30 AM

Wow..I was surprised to see after I downloaded one of my purchased products, the button vanished. I had a rough week after moving, then reinstalling windows XP 3times and now this. Giving a heads up on my account.

Debbie M. ( ) posted Sat, 11 September 2004 at 1:37 PM

Hi, Your downloads have been reset. Please try and download the file(s) again. If you continue to have problems, please contact me. Thanks for shopping the Renderosity MarketPlace. Deb

Debbie M.

Robo2010 ( ) posted Sat, 11 September 2004 at 10:59 PM

Thanks. Umm..who do a email to about a problem with a product. I emailed the merchant here at Renderosity, and I am still waiting for a response.

Debbie M. ( ) posted Sun, 12 September 2004 at 7:30 AM

You're welcome :) Also try sending the merchant an instant message, that way you'll know when they receive it. Give them 48-72 hours to respond. If you still don't hear from them, contact store@renderosity.com Deb

Debbie M.

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