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Subject: Problems purchasing through the MP


Bez ( ) posted Mon, 22 November 2004 at 2:07 PM · edited Thu, 25 July 2024 at 8:48 AM

Anybody else having problems trying to make a purchase. Everytime I hit the checkout button the security box comes up, I hit ok, then it chucks me out. I've cleared out cookies, history, logged on and off and nothing!, Is it just me???


ClintH ( ) posted Mon, 22 November 2004 at 3:11 PM

We made some security changes in the way cookies are handled today. However, We are making sales to other customers without issues so it appears to be a localized problem on your end and not a system wide problem on our end. Are you letting your browser accept cookies? Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



Bez ( ) posted Mon, 22 November 2004 at 3:19 PM

I think so Clint, I know I'm not up on this techie stuff, but I just deleted a whole bunch of them thinking that was the problem. I'm using Exploder 6, any ideas where I can check this?? :)


ClintH ( ) posted Mon, 22 November 2004 at 3:22 PM

Not anymore. I will need to ask the programmers to help trouble shoot the problem. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



Bez ( ) posted Mon, 22 November 2004 at 3:24 PM

thanks Clint :)


netvampire ( ) posted Mon, 22 November 2004 at 6:53 PM

Yep i just had a problem also just purchased a couple of items one download worked the other stopped...also was not sent a comformation email of purchase....and no reply to the email i have just sent regarding the issue..


ClintH ( ) posted Mon, 22 November 2004 at 6:55 PM

Hi netvampire, I reset your downloads for the products purchased today. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



jenay ( ) posted Tue, 23 November 2004 at 6:15 AM

hi - purchases seem not to work for me. every time i hit the button to add to my shopping cart - or ckeck quick buy i get a message, the the item is already in my shopping cart or wishlist. but my shopping cart remains empty. i tried several items from my wishlist :(


Bez ( ) posted Tue, 23 November 2004 at 6:43 AM

Thanks Clint, I'm working ok now


ClintH ( ) posted Tue, 23 November 2004 at 6:44 AM

jenay - Is it in your public or private wishlist? Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



jenay ( ) posted Tue, 23 November 2004 at 7:38 AM

hi clint - thanks for the quick response - very strange, now it works ok. just did a purchase and all went fine :) i had the said problem with quick buy, add to wischlist, and add from private wishlist to cart. but now it works. joek


ClintH ( ) posted Tue, 23 November 2004 at 7:40 AM

Thats great news! Thanks for the follow-up. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent



All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))



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