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Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 08 2:14 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Help with a purchase please?

Avalonne opened this issue on Dec 06, 2004 · 4 posts
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Avalonne ( ) posted Mon, 06 December 2004 at 5:28 PM · edited Mon, 20 January 2025 at 3:22 PM

Hi I wanted to make a purchase from the marketplace Saturday, but when I put in my new address on the form (I moved recenly), it declined the sale, stating the information I had put in wasn't what was on record. Since I don't know exactly where to go to change that info, I am posting my problem here. I did send an e-mail, but as of yet have not received a reply. I really want to purchase the two items in my shopping cart, so if someone could remedy this problem for me as soon as possible, I would really appreciate it. Thank you

Debbie M. ( ) posted Mon, 06 December 2004 at 5:35 PM

Hey Karen, I replied to your email on Saturday :) not sure why you didn't get it :( I reset your card on our system so you can try your purchase again. Let me know if you continue to have problems please. Thanks! Deb

Debbie M.

Avalonne ( ) posted Mon, 06 December 2004 at 7:51 PM

Thank you so much for fixing that for me....I got the items in my cart and I really appreciate your help...and I know this isn't really the place for it, but since I never get to talk to you anymore, just wanted you to know I miss ya!!!

Debbie M. ( ) posted Mon, 06 December 2004 at 8:56 PM

Hey Girl! I miss talking to you too!! I swear there is NEVER enough hours in the day for me to keep up. You'd think that by me not working out anymore I'd have all the time in the world, but it's just the opposite. I'm really hoping that you have a BEAUTIFUL Holiday Season!! HUGS Deb

Debbie M.

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