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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 25 8:06 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
As part of our verification process we ask that you send us the toll free phone number or security number off the back of your credit card along with your Renderosity member name. When we have this information, we'll be happy to activate your purchase. All future Credit and Debit card purchases will be available for immediate downloading. This information should be sent to store@renderosity.com This step is done to protect you, the merchants, and Renderosity from stolen credit cards or fraudulent Paypal accounts from being used to purchase items on this site. We appreciate your patience during this one time only process. Thanks! Deb
Debbie M.
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I tray it to bay two product from Beoshingus studio but after pay it I can't download . What is hapening? Please confirm my payement and release me the download Thank's