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Subject: Problem loading images


bobjkevin ( ) posted Sun, 26 December 2004 at 2:29 PM · edited Thu, 14 November 2024 at 9:10 PM

Greetings! I have a very technical problem with renderosity: I can't see any image or thumbnail! I just reformatted my computer (Windows XP, no need to say), and now any image in Renderosity I try to see with Ms Internet Explorer does not load and is replaced by an empty box with an "X" in the top-right corner. I tried re-installing Windows but it did not help... Has anyone an idea as to how this might be? Many thanks, Bob


insomnium78 ( ) posted Sun, 26 December 2004 at 2:49 PM

mmmmm you might try take a first look at "tools-Internet options" then click advance tab and scroll down to multimedia.... make sure evrything is checked there esp "show pictures" hope this is it, and it can be since you reformatted.....


dlyne ( ) posted Sun, 26 December 2004 at 5:55 PM

I had the same problem. The problem ended up being the firewall. I was running 3 of them. check the settings on the firewall if you have one.


LillianH ( ) posted Mon, 27 December 2004 at 9:58 PM

If none of the above works, please check the system date and time to make sure it is correct. Also, make sure you are accepting cookies. Please let us know if you continue to have trouble. Best wishes, Lillian

Lillian Hawkins
Marketing Manager
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bobjkevin ( ) posted Mon, 27 December 2004 at 10:50 PM

Allright, the problem seems to have solved itself... well, part of it anyways. Here is what I think happened. It all started with that little gem of an update, the Windows Security Center. It somehow messed up my Windows firewall (which I still cannot access because of an "unknown internal error"). Now I have no idea why but today I can see those pictures, even if yesterday I couldn't, no matter how many restart I did. I still cannot connect to Kazaa, though. Strange. Anyone has any idea how I can regain control of my windows firewall? Or at least shut it down, since I am already behind a Norton firewall? Thanks to everyone for your advice. Checking the Explorer options was my first reflex too, and everything was in order. The problem was indeed firewall, but that falls short of my area of expertise (which pretty much begins and ends with MS-DOS 6.2). Merry Christmas to all, and a happy new year! Bob


insomnium78 ( ) posted Mon, 27 December 2004 at 10:56 PM · edited Mon, 27 December 2004 at 11:00 PM

this is weird....i mean for the firewall to block the images....
anyway to connect to kaza go to norton firewall settings and check the settings for kazaa make sure the firewall dosen't block it....

to turn off your windows firewall you go to : start - control panel , security center and it is there windows firewall...

it is good to turn the windows one off otherwise if you don't know what are you doing they can get in all kinds of arguments about which lets what program to run and stuff....

Message edited on: 12/27/2004 23:00


bobjkevin ( ) posted Wed, 29 December 2004 at 4:31 PM

Yeah... I'd like to turn the windows firewall off, but I can't. When I open the Windows security center on, it tells me there's a problem and that I should restart the computer... only when I do that, it only tells me to stay away. And then I can't open Windows firewall because it tells me there's an internal error. Kazaa is okay by Norton, I think the problem is tied to the security center. As for the pictures... well maybe the firewall wasn't it... I just can't figure out what it could possibly have been since restarting did not solve the problem. Has Renderosity been down momentarily during December 26?


insomnium78 ( ) posted Wed, 29 December 2004 at 4:45 PM

sorry don't know what to say ....i am afraid i can't help you anymore.... i never had this problem before when i installed norton everything was just fine i just turned the windows firewall off.... ind i just tryed to open it right now and i have both of them running at this moment....just a test...so it is working.... did you installed any other antivirus with other firewall or other internet security settings? cause i just remembered that at some point i installed panda antivirus and because i did not stoped norton at that time they got into a huge fight LOL and it crashed my comp anytime i would restart...i could never figure it out to make them run in the same time.....


Jaqui ( ) posted Wed, 29 December 2004 at 5:33 PM

turn off nortons, then turn off the windows firewall then turn nortons back on. you might have to reboot to completely unload nortons for it to work. more than one firewall or antivirus at the same time is not a good idea.


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