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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 24 9:24 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Paying but no delivery

Havi opened this issue on Jan 08, 2001 · 2 posts
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Havi ( ) posted Mon, 08 January 2001 at 11:21 AM · edited Tue, 24 September 2024 at 8:26 AM

12/9 I purchase Philc`s Total Knight Package. But there was no Download Page. Today on My American Express Account I can see, that You take the amount of 64,95 two times. Please, tell Me the reason.

JeniferC ( ) posted Mon, 08 January 2001 at 2:45 PM

It seems that there was a time out issue or other technical problem. Please email me the last 4 digits of your credit card (& approximate time of day if you known), I can confirm and credit the amounts. If you are still interested in the Total Knights Package, I can send it to you by email and issue the other credit. store@renderosity.com

 

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