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MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 24 12:39 am)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
It seems that there was a time out issue or other technical problem. Please email me the last 4 digits of your credit card (& approximate time of day if you known), I can confirm and credit the amounts. If you are still interested in the Total Knights Package, I can send it to you by email and issue the other credit. store@renderosity.com
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12/9 I purchase Philc`s Total Knight Package. But there was no Download Page. Today on My American Express Account I can see, that You take the amount of 64,95 two times. Please, tell Me the reason.