Hi,

A good suggestion - to place a new thread with a summary of the most pressing topics for the Poser 6 Special Edition Pre-Order.

1. "I'm a valid Poser 5 user, with a valid Poser 5 serial number and have entered as following:

Poser serial numbers are not case-sensitive; you can capitalize the letters or not as you choose.
Curious Labs serial numbers do not use the letter "O"-anything resembling an "O" is in fact a zero (0).
When entering a serial number, be sure to include the dashes (-) as these are required.
Be sure that no extra spaces are included, either leading or trailing, when you enter your serial number.
Be very careful not to transpose digits; please read your serial number over carefully and check it before submitting. Additionally, be careful to click the submission button only once, as multiple clicks may cause the system to think your serial number has already been used (and is thus invalid- see below.)
Finally, if you have successfully validated your serial number and then had to cancel or revise your transaction, your serial number will remain marked as used, and thus ineligible for further upgrades, for a period of ten minutes or until you successfully complete the current transaction (at which time it is permanently marked as used.) Should you need to repeat a transaction, please allow enough time for the system to release your serial number.

...... our Global store, run by Digital River seems to have been rejecting nearly all those in the UK and Europe attempting to pre-order their P5->P6 upgrade. I received many IMs from people graciously willing to take the time and answer the needed question for DR to trouble shoot. And as a result, they have narrowed in on the problem, some form of call out function in regards to the serial number. This should be completely fixed by noon PST tomorrow, if its not ALREADY. We sincerely apologize for the frustration of this I know many people outside of the US feel less than supported and this coincidence may have increased that impression.

1. Why am I paying more for an upgrade (or full version) outside of the US?

.. This time with the release of Poser 6, we have lowered the price of what people in the UK or Europe have previously been required to pay. Though not 100% equal to the exact currency conversion the additional costs are in relation to export fees. But, you will find that you can purchase in the US, for $129. You can purchase in Europe for 119 and in the UK region ₤82 for the Poser 6 Special Edition upgrade from Poser 5.

1. Im hearing about other upgrade specials for $89, why havent I received this?

.. We pulled all of the user details we had on people first purchasing Poser 5, what we have titled the Early Adopters. The period of time covers people who purchased before any Service Release which makes the product Poser 5 Windows English; and the people eligible who purchased from either pre-order period, or from September 6, 2002 through October 31, 2002. We are finding however that not all user details were passed along to Curious Labs from our former parent company ; Egisys before closing their doors. This is one of the biggest reasons many throughout the UK and Europe are not getting emails from Curious Labs. (Our sincere apologies). For the immediate need those who purchased in the time frame just mentioned and can offer proof of purchase, please IM me with your contact details including your current email address. But, I highly recommend to anyone hoping to get information emailed from Curious Labs, please go to our site and enter in your current user details. We will continue to support our customers by making patronage gift offers in the future and will be looking towards a larger product offering from having now a well established parent company e frontier who has many different products that should make their way to the US and Europe/UK. Please make sure you check the box approving us to email you though just entering in your information is not enough to get the emails since we must make sure you wish to receive info from us.

1. Im registered with Curious Labs, and have checked that I want information and email but still get nothing!

. With the increase of SPAM blockers circulating now, many do not realize that they did receive the CL email, that is was either deleted as SPAM, or automatically sorted into a SPAM folder. The latest that seems to have blocked CL email is: http://www.spamhaus.org/query/bl?ip=64.62.178.130 which we are contacting to request removal of our name. Norton had blocked our email at one point for example and some of the email service providers are also culprits. Please be sure to email our Support team with your email address and any server details so that we can make sure to rectify this. But also check in your areas your email software puts SPAM!

1. When will Poser 6 be released?

.. The best answer I can offer at this point is Spring 2005. If you have a credit card that expires in February, Id suggest waiting. If it expires at the end of March, thats more difficult to offer a direct answer. Likely not a problem, but if it ends up a problem, well work it out with you.

1. What is in the Winter Queen Figure Pack? Are their completely new figures in P6? What are the other features? Why should I pay more for a Special Edition? Is the Shade designer LE that ships in P6SE the latest? Is CL masking a fixture-fix release by adding on more within the Special Edition offer?

.. To answer the easiest first whats the deal with Poser 5 Special Edition. This is a celebration release a brand new year for many of us at Curious Labs with a very healthy management and business philosophy under our new parent company e frontier. Poser 6 is NOT just a feature-fix release. Though Id love to just offer all of the details now, I cant but I believe most if now all, will find this a powerful release of Poser. The Winter Queen Figure Pack is a special gift and not necessarily the only content provided. Last, the reason for adding in Shade 7 designer LE. Shade technology has been around in Japan for 20 years now. One of the strongest and most followed 3D products within Japan. But limitedly known here in the US and within Europe and the UK. Shade offers PoserFusion, a fantastic plug-in integrating Poser into Shade. designer offers an easier learning curve which provides the best of both worlds. A taste of what you can create with Poser integration into Shade without a longer learning curve. Pricing for Poser 6 when the Special Edition offer has expired will not be less, releasing at $249, with upgrade prices remaining the same.

.. What is the Winter Queen Pack? Are there new figures, what other features, etc.. these details will keep coming out between now and the release of Poser 6 in Spring 2005!

1. Last, NO CREDIT CARD WILL BE CHARGED UNTIL PRODUCT IS SHIPPING!

I hope that this is a decent summary for most. My apologies for those topics I didnt cover.

With kind regards,
Katherine

No offense intended, but, I thought this was a Poser help forum? Not for nothing, but, this is really becoming P6 overkill.

Message edited on: 02/17/2005 20:18

Ah, more torture since we are still guessing about the figures and when its going to be released. March is techniquely part of spring, right?

I made a email wanting to send a money order. Is that ok? And to where.

No offense intended, but, I thought this was a Poser help forum? Yes, and people were clearly needing help ordering Poser. >> March is techniquely part of spring, right? The equinox occurs around March 21st.

So we're aiming at March 22 to June 21?

March 22 to June 21 2005 ... the year makes a fairly big difference :)

I consider this post a big help for those having problems. I found it very useful myself to be able to send an IM with some details I would not have been able elsewhere.. Thanks for the details CL. :)

Our pleasure iloco.

you are here...

I am one of those early adaptors.. recieved your e-mail today.. I will have to mull this over a little as i surely remember all the trouble I had with poser 5 before the first fix .. I hope poser 6 is not more of the same on the scale that 5 was when it came out.. I felt like a beta tester.. regards PE

I have a question. I see that system requirements are given for a Macintosh version of Poser 6. Is this intended to be a spring 2005 release as well?

Can I get a free copy?

A free copy of what xantor? The system requirements, also up on our web site are: System Requirements Windows Windows 2000 or XP 500 MHz Pentium class or compatible (700 Mhz or faster recommended) 256 MB system RAM (512 MB or more recommended) OpenGL enabled graphics card or chipset recommended (recent NVIDIA GeForce and ATI Radeon preferred) 24-bit color display, 1024 x 768 resolution 500 MB free hard disk space Internet connection required for Content Paradise Macintosh Mac OS X 10.2 (Jaguar) or 10.3 (Panther) 500 MHz G3 processor (700 MHz G4 or faster recommended) 256 MB system RAM (512 MB recommended) OpenGL enabled graphics card or chipset recommended (recent NVIDIA GeForce and ATI Radeon preferred) 24-bit color display, 1024 x 768 resolution 500 MB free hard disk space Internet connection required for Content Paradise

whatever free copy xantor gets, i'll take one as well....as long as its not his invoice for P6 :)

I'd really like a specific announcement: like "it doesn't crap out on large renders anymore" :) no nastiness intended

zippyozzy, We REALLY need the CuriousLabs rep in THIS forum to answer questions about how to enter the serial number (that bit about leading or trailing spaces is important to know, because copy&paste OFTEN includes an extra space if you aren't careful), and when it is likely to ship, and even (gasp) what the new features will do. This is more than a fix-it... there is new stuff to learn. If we don't burn them at the stake again, maybe some of the other CL technical people will feel like entering and sitting down for a chat with us. If you don't want to know anything about the new lighting or rendering or toon shader features, new Winter Queen pack, open GL, or whatever else is new (6 secrets now), that is your problem. If they release a new secret a week, there should be plenty of questions, and quite a few of us WANT the answers. From the source. Not speculators. The source. Carolly the Curious

It is a free copy of poser 6 that I want.

;-) (xantor)

Attached Link: http://www.curiouslabs.com/article/articleview/1342/1/586?sbss=586

Is it at all possible to get a complete list of new P6 features at one time? This would aid immensely in making puchase decision. There are potential purcharers that are waiting for this info to decide whether to 1) buy now or wait, 2) upgrade, 3) make a first time purchase (or go with Artist). The current scheme of releasing info in pieces and parts is extremely frustrating.

Message edited on: 02/17/2005 22:24

Hi Pablo, There's a decent amount of detail up on our web site. I wish I could offer you more now, but I will definitely keep the updates posted. With kind regards, Katherine

come back. i have a quick question. oh no, where did she go? well someone has probably already asked this somewhere - i'm sure it should be a FAQ - will vue work with poser 6? love esther

What exactly should be in the contact details that I need to IM you? (Other than name and E-mail of course.) Do you want Address, Phone number, etc...

Do you need my P5 Serial number?

Thanks

Message edited on: 02/17/2005 22:31

Katherine, I'm in the US, have an "Early Adopter" promo, and a valid P5 serial number in front of me (from the Disc folder - which matches my stored serial number). I checked the entered SN three times and it matches exactly (0s not Os, dashes, XF at front). I'm just about to retry. If this doesn't work a second time, should I be sending an IM from here at Renderosity? Thanks, Robert Templeton

Katherine, I think rjbourc wanted to know if the Mac version will be released at the same time as the Windows version.

I've got just one question: I already own Shade 7, so pre-ordering is only going to get me a second copy of a program I already have (unless there's some major update of Shade 7), which lessens the reasons for me to pre-order. Are there any plans for those people who have Shade 7, want to pre-order, but don't want another (essentially useless) copy of it?

Thanks for sharing this information with us, Katherine.

And if Curious Labs doesn't belong in the POSER forum, then who does?

I would like to see a lot more discussion of P6. Certainly not less.

Umm..third time. This is bad. Like how hard is it to get an answer, even from CL? Is my posts on ignore? They do not want my money or what. I want to make a money order to purchase P6. All I need is an address to send money order to. They do not sell Poser in the stores here. Only way to get it is from the net. So in all, I do not use Credit cards. I am a person with straight cash, and money orders and I am in for purchasing P6. Anyone..?

It's getting increasingly difficult to order. My Poser 5 serial is now accepted but when I try to calculate my postage costs and choose the country I'm in (Greece) I get this message: "The shipping location you selected in the shopping basket does not match the shipping address you entered in your order. Please return to the shopping basket and select your location and appropriate shipping method to continue with your order. (Error Number: 30072013 - 0)" The thing is I hadn't entered any address yet, this was just after I hit Buy on the Poser 6 global store page, so what does that message mean??? I even ignored it and tried to give them my CC information and address in the hopes that they would realize I'm calculating the cost for the same country I have entered but I get this message again. Hope my CC wasn't charged! Why is it so difficult? I've shopped on countless online stores and never have I had such frustration! Even shopping at egisys was a breeze. So, yes zippyozzy, I could use all the help I can get even if means some of the people on this forum just ignore those threads beginning with "Poser 6" and "unable to order". End of rant

I just preordered Poser 6 with no problem. I hope that the light and figure coordination control improved in this new version. If not please fix it. It need complete XYZ axis control just like any other 3D proggies. I had to be carefully when moving the lights/figures in the scene with navigation control panel or I lose them outside the scene parameter into space light years away. GWeb

Thank you Katherine for all the very useful information.

I'm also very pleased to see that a Mac OSX version is being released at the same time as the PC version.
Continued Mac support from CLabs is very much appreciated.

~arry :)

Hi Katherine, thank you for the warning about Egisys archives not being passed to Curious Labs. I'll check my e-mail archive to send you the confirmation of my P5 pre-order. One thing I don't understand though: is the "Early Adopters" offer for P6 standard upgrades or for the P6SE? Thank you in advance

Thanks for the summary.

just ordered my copy ... works fine, thanks CL :) Greets Chris

Hmmm... Katherine signed out at 10:30 p.m. our time (assuming that she is here in the Bay Area). I don't know why she thought she could leave work and go home for the night while we still had questions. I've got brownies: if someone wants to tie her to the chair, I'll wave chocolate under her nose until she talks! Carolly the Indescribably Evil

Whe it says out of stock does that mean sorry to late :(

First I also got the invalid serial error (both on Poser 4 as on the Pro pack serial). Today however I got a different error: Error Number: 30053013 - 0) The products you have selected are not available in your area. -Please contact a local distributor to obtain your product. Poser 4 I bought straight from Curious Labs with no problem at all a few years back (this is from Israel).

Thank you for all the unanswered questions. Sharen

Ang, don't worry, in this case it means only that it's not available yet - remember, this is a pre-order of something that will be released later ;-)

Well, I'm hoping Poser 6 IS a feature-fix release, and a thorough revamp too. I don't go with the view expressed in a previous thread about keeping things the same so that everything is familiar. That's like saying, "Oh, I do hope Ford won't bring out a car that starts when you turn the ignition key. I'm used to going round the front and cranking the thing with the starting handle for five minutes. I'm USED to that. I don't want it to change to something new. I just want the starting handle to be a different colour."

as for the vue/P6 question. P6 wont work out of the box with vue(sadly enough) but CL and e.on are working on a improved sdk and vue will get a future update as soon as possible so poser(6) will work even better then any previous poser version has ever done with vue, but not just straight out of the box. i might be wrong and CL might post something different :) but this is the information were getting from e.on. All we vue users are hoping right now is that the improved sdk and patch wont take month to get released.

"Although not 100% equal to the exact currency conversion the additional costs are in relation to export fees." Export fees? To download the program???

"The Winter Queen Figure Pack is a special gift and not necessarily the only content provided." I there a hint here that P6 may not include content from previous versions? Cliff - also awaiting contact so I can Early Adopt again. I feel like a foster parent :(

tyd2 as for export fees eu adds a vat fee to every online purchase, nothing anyone can do about that.

"as for export fees eu adds a vat fee to every online purchase, nothing anyone can do about that." But I live in Australia, I'm not subject to VAT. And other people that have already ordered have said that VAT is added ON TOP of the higher price.

EU EXPORT fees are not relevant to IMPORTING anything into the EU from outside. And actually, it is possible to ship to the UK without charging VAT IIRC, leaving the recipient liable for tax (and responsible for declaring it). At least, this appears to be possible based on the purchases I have made in exactly that way. Cheers, Cliff

I'm new to Poser (got P5 last year) and I'm wondering if all the stuff I've gathered up for the past year is going to work with P6 or not. Anyone with experience in going from P4 to P5 or PP to P5, please let me know if you had to repurchase all the stuff you got from RMP or RDNA or Daz. Thanks, Kristta

HELLOO!!...can anyone see my post (Waves hands up in the air). Go to post #29 I do not feel like rewritting it.

Hi Katherine, Just did another preorder attempt a few minutes ago. I'm from Singapore in "Japan and Asia" area selection and am in the same boat with Kalypso..that's ... ============================================================ "The shipping location you selected in the shopping basket does not match the shipping address you entered in your order. Please return to the shopping basket and select your location and appropriate shipping method to continue with your order. (Error Number: 30072013 - 0)" The thing is I hadn't entered any address yet, this was just after I hit Buy on the Poser 6 global store page, so what does that message mean??? I even ignored it and tried to give them my CC information and address in the hopes that they would realize I'm calculating the cost for the same country I have entered but I get this message again. Hope my CC wasn't charged!" ============================================================ Well, I hope my CC is not charge and my Poser Serial Number mishandled. Moreover, in East Asia Singapore here, we don't pay VATs. Please advised.

Katherine, Have coding and testing been completed on P6?