Forum Coordinators: RedPhantom
Poser - OFFICIAL F.A.Q (Last Updated: 2024 Nov 08 10:28 pm)
Yes, I had the same thing a few minutes ago - also happened to me when I bought Bryce 5.5. If you scroll down to the bottom of your itemised order history you'll find the open order. I tried paying with my card again and still didn't work so I used my paypal option instead and that went through OK. Must have a bug in their system somewhere.
Gill
I've just looked at my itemised order history and the order is still open,there is an option to charge my credit card but i'm loathe to do this just in case i get charged twice or something stupid like that.
I suppose i'll just have to wait until tomorrow when they open again.I've filled in the form on their support page ,so i'll just see what happens.
Thanks for the replies.
Message edited on: 05/22/2005 09:06
Your CC company (unless it's a Visa/Mastercard check card) should have a toll free number, either on your card or latest statement, for you to call to see if it was charged. If the order hasn't gone through at DAZ's end, it means that there may have been miscommunication between DAZ and your cc company. Regardless, the company (in this case, DAZ) only charges you once. In some circumstances, there may possibly be 2 "Pending" charges, but you will only be charged for the actual payment, which will be the one that makes it to your statement. Hope that helps, MS
Sitemail | Freestuff | Craftythings | Youtube|
Knowledge is knowing a tomato is a fruit. Wisdom is not putting it
into a fruit salad.
This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.
Ive just ordered some stuff from daz,went through the checkout,but when i went to my accout there was nothing to downloadand it does'nt look like my card was charged either. Any body else having the same problem?.