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MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 12 9:34 pm)

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Subject: Received a gift, download isn't available though

Meddlesom opened this issue on May 28, 2005 · 5 posts
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Meddlesom ( ) posted Sat, 28 May 2005 at 11:40 PM · edited Wed, 13 November 2024 at 7:17 AM

I received a gift, download isn't available though. Could someone look into it please? Thanks

ClintH ( ) posted Sun, 29 May 2005 at 8:23 AM

HI Meddlesom, The gift giver is a first time buyer. Once we receive the first time buyer information from them your gift will be enabled for downloading. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

Meddlesom ( ) posted Sun, 29 May 2005 at 4:48 PM

Ah, okay.. thanks, Clint

Meddlesom ( ) posted Thu, 02 June 2005 at 9:43 PM

How long does this process take?

ClintH ( ) posted Thu, 02 June 2005 at 9:49 PM

Hi Meddlesom, It depends on the purchaser and how promptly they get the First Time Buyer information sent to us. We generally respond to all E-Mails in less than 10 hrs. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

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