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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 24 2:56 pm)

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Subject: I Purchased An Item That Has Been Deleted From The Store...Please Help!!!

kjlintner opened this issue on Feb 14, 2001 · 4 posts
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kjlintner ( ) posted Wed, 14 February 2001 at 10:31 AM · edited Tue, 24 December 2024 at 7:11 AM

I purchased the Ferenia texture set by Desdemona and am unable to download the file. I attempted to purchase it during the problems with the CC Gateway. When I logged in the next day, the item was in my shopping cart, so I paid for it. When I went to download it for the FIRST time, I received a message that the file had been deleted. Please allow me access to the file, credit my account, or contact me about an alternative. Thank You, Kevin

JeniferC ( ) posted Wed, 14 February 2001 at 6:12 PM

I will credit your card. My apologies for the problem.

 

kjlintner ( ) posted Wed, 14 February 2001 at 6:16 PM

so there is no need to credit my account. I am going to be getting it directly from her and I want to make sure that she gets paid for her hard work.

JeniferC ( ) posted Wed, 14 February 2001 at 6:36 PM

Okay. I would have sent you a copy, but I don't have it on my hard drive anymore. I removed it after testing. Thanks for letting know.

 

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