I talked to the people here at the e-on software booth at SIGGRAPH and here is what I got from them : - the store has been taken offline until the problems are resolved - the whole encryption mess was a mistake and will be fixed. Please be patient. If you have issues with the site when it reoppens, or if you need to resolve issues with the content you already got, please discuss these issues on the cornucopia forum, or the e-on forums until the site goes back online. I will talk to them again tomorrow and will come back with more news.

"the whole encryption mess was a mistake and will be fixed."

Thank you for this news and thanks to e-on for admitting this.

By "fixed" I hope they mean "deleted with extreme prejudice".

Thanks, Agiel. We appreciate everyone's patience while we try to get the issues resolved in the store. We understand your frustration with the various problems you've had, and the tech team is working very hard to get things fixed. Once the store and the Vue update are fixed, the encryption of content will no longer happen. If all goes as planned, you will be able to retexture and save your content within your Vue installation. The site admin/moderator team is (and will be) actively beta testing both the update and the content, as well as the glitches in the store, to help the tech team in resolving these problems. As Agiel mentioned, if you have questions or problems with the Cornucopia3D site or store, please come over to the forum there and let us know. That's the best way for us to communicate both with you and the tech team. We really want your experience at Cornucopia3D to be a positive one, and regret that we've had so many problems with the store and content. Please accept my sincere apologies on behalf of the Cornucopia3D and e-on software teams, and lets hope that the techs can get the fixes finished! ChristieK Cornucopia3D Site Admin/Moderator

Okay, I am lost, I have not had any problems with the site, I did however have problems after the last update. I went to the store, got my stuff and it was all downloaded correctly....what am I missing? Sharen

Tank you agiel! Please ask; will Vue Infinite user be allowed to export Cornucopia3D content (trees and objects) to other 3D applications for personal use? That is for me the most important question. Mazak

Attached Link: http://www.e-onsoftware.com/Products/vue5infinite/?Page=13

Consumer power, and a company that isn't run by total blockheads = a good conclusion for all :) lets hope this sends a signal to other companies trying to undermine people's rights, and shooting themselves in the foot at the same time. Understandable desire on E-on's part, but don't think they realized the hassles, dangers and end user problems. Cornucopia is a good thing, IMHO, and now, it should I hope, flourish :)

Agiel - thanks for posting this information. I feel a whole lot better now. I would like to Cornucopia work for everyone.

Question: Will people be able to save a vob, one of the cottages for example, with a different material? Answer: Yes, they will. They will be able to modify and save their Cornucopia items. The only restriction concerns export, for now - and the fact only their own Vue will be able to read the generated files, as for the original downloaded item. If I read this correctly we can only use saved or modified items on the computer we save them on. I am curious if this will be corrected as it says for now. :o(

Thanks for the reports, Agiel and ChristieK. I feel much more positive about Cornucopia3D now.

Thank you Agiel and Christiek for the update. It's nice to hear a fix is in the work and that E-on is responsive to it's customers. :)

Good to hear. I didn't want to go to the Siggraph Show and raise some eyebrows. One Small Victory.

iloco;

If I am not mistaken, what they have done with the encryption is automate the plant registration process, and add the same sort of keyed installation routine to the content from Cornucopia. It's keyed off of the reg code you are known by at E-on (just like the purchased plants are; which is why you had to wait for a reg code to activate them). So it will only install in the application you have, not be shareable with someone else. There is nothing new about the concept; while you -can- give the plant installer for say, the walnut tree, to whomever you want, the registration code is keyed off of the generated reg code of your copy of Vue, and your reg codes should not work on someone else's copy. All they've really done is automate the process.

The export is another issue altogether, and I suspect there were a few crossed wires there, as Vue Fusion is supposed to integrate Infinite with the higher end apps. But we shall see..... Actually, just tested exporting the bulk conifer as a .3ds object, and it exported just fine. All6.75 megs of mesh of it. With texture and alpha map separate.

The 5.08 update broke things, no two ways, and they are working on it as we speak.

Message edited on: 08/04/2005 11:53

Dale-B...I sure hope wires are crossed, because apparently there is a lot of pre-ordering the V5I/LW going on. I fhtye find out the can't import, whoa nelly, it won't be pretty. In addition, I hope they fix the Dynamic import from Poser this next go around as E-Frontier has stated they have given the update to E-ON & a fix should be ready soon(too bad they didn't put a date on that as to when it was given).

Thanks Dale for making it more clear to me.
You got head on your shoulder not like some the others when explaing something in simple terms even I can understand.

I bought some the original Vue plants and when I edited them in plant editor I can not save the new plant as a vob. It says unable to create encrypted file. Will this be changed.

When I try to export the same it says sorry the selected object have been locked from export.

This is with last update for Vue Infinite. It seems we have no control at all with how it is now.
Will this be changed as well and can we save mat and atmospheres that can be used in other versions of vue as in the past before all this encription crap came up with new store opening. In the plants that came with Vue Infinite I can go to edited plants and pick Baobab and edited it and then save in export as a 3ds or can save as object as a vob. Why can we not do same with bought plants.

Message edited on: 08/04/2005 12:10

Deb; I suspect that what we have here is a bad case of Siggraph-itis. Just about every graphics company gets bitten in one way or another; none of them really have the staff to contend with business as usual and the annual 'place-to-be-if-you-are-anyone' show. The same thing happens to publishing companies and Worldcon. There =were= some crossed wires. But those In Power are aware of it, and are working at getting things straightened out. Those of us who moderate at C3D are beta testing things as they are fixed, and doing our best to catch the remaining glitches. Hopefully things will be hammered out fully by the posted store re-opening time, but if not, it will probably stay closed until it works right. But as of now, things are looking much better. ;)

Very good Dale :) Thank you for your concern & patience & demeanor throughout this crisis!!! I appreciate it immensely! Now then - get back to work & stay on E-ON's rear so we can get the bugs out of everything :) LOL

iloco; Thank you, kind sir. I learned a long time ago to be very careful of not only what I 'say' on the net, but how I say it. Simple text has no inflections, and what might be cute said one way reads as simply vicious when typed out. Never mind being understandable.... As of now, the part of the encrypter that was breaking the export is either fixed, or disabled; the tests I've run today on Cornucopia content has allowed it (at least in .3ds format). The inability to save a modified plant is part of the list of things inadvertenly broken in the 5.08 update, and -should- be fixed with the next update to the program (which they have been working on since yesterday). It was =never= the stated intention that the plant editor be disabled in that fashion. And as I told Deb, there is no way I can see Vue Fusion integrating Infinite with the big boys unless there is two way content tranfer.

Things are started to look up when we get some sensible explanations that we can understand instead of all the run a rounds thats been happening. Thanks for a straigh forward answer that all can understand if they a mind to. :O)

Deb; Christie and Linda have been the -real- troopers in the battle (with wabe following up as Mac stormtrooper); we've just been the cheering them on.... :P And I would prefer to not be on e-on's back and just renderin' my lil heart out, thankyewveddymuch.... ;PPPPP It is much easier being rational and reasonable; it earns you a rep on the net you can exploit for your own devious, nefarious purposes....Power, m'precious...muahahahahahahahaaaa.....

LOL Dale....I too would prefer to be busy doing renders/work then wasting my time flapping my gums ;). I don't complain all that much, but boy when I do o.O. I always let things build up, really hoping for things to get better, then all the sudden another fubar crops up & then I loose it. I guess the bottom line is I get tired of forking over hundreds/thousand of dollars for software/product only to find out...............you know the end :D

Dale I got the new update 277929 and can not export the vue plants I bought from e-on. The orange and walnut tree is what I edited in tree editor and was trying to export them.
Is this suppose to be fixed. I can export all the other plants that came with Vue Infinitie. Weird is all I can say.

Message edited on: 08/04/2005 18:15

So I noticed. Sigh. Off to see what is happening.....