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Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 04 12:43 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Download Link

tsunami987 opened this issue on Nov 08, 2005 · 4 posts
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tsunami987 ( ) posted Tue, 08 November 2005 at 4:17 PM · edited Wed, 04 December 2024 at 2:11 PM

My order # is 389721 what do i have to do to get the download link?

JeniferC ( ) posted Tue, 08 November 2005 at 4:45 PM

As a first time buyer we have a verification process for security purposes. An "ebot" was sent asking that you send us your Renderosity Username, Order ID Number and your Real Name used on your PayPal Account. When we have this information, we'll be happy to activate your purchase. All future PayPal purchases will be available for immediate downloading. This information should be sent to store@renderosity.com. Thanks, Jenifer Carey Renderosity Admin

 

JeniferC ( ) posted Tue, 08 November 2005 at 7:21 PM

I received your verification email, so your items are now download. Your purchases have been activated and can be found by selecting My Shopping Cart from the side bar then select the Purchase History tab. Thanks for shopping with us! :) Jenifer

 

tsunami987 ( ) posted Tue, 08 November 2005 at 7:31 PM

Thank You

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