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MarketPlace Customers F.A.Q (Last Updated: 2024 Dec 04 12:43 pm)
Contact and Support Information:
To reach our Marketplace staff, please open a support ticket at
support.renderosity.com
Our goal is to respond to support tickets within 24 hours, 7 days a week.
As a first time buyer we have a verification process for security purposes. An "ebot" was sent asking that you send us your Renderosity Username, Order ID Number and your Real Name used on your PayPal Account. When we have this information, we'll be happy to activate your purchase. All future PayPal purchases will be available for immediate downloading. This information should be sent to store@renderosity.com. Thanks, Jenifer Carey Renderosity Admin
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My order # is 389721 what do i have to do to get the download link?