Sun, Nov 10, 11:09 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 09 5:22 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Oops again

imandos opened this issue on Nov 14, 2005 ยท 9 posts
Back to Forum Print
imandos ( ) posted Mon, 14 November 2005 at 5:43 PM ยท edited Sun, 10 November 2024 at 11:06 PM

I seem to have my account down again. Can you please reset it. Best, Tom Woodall Aka Imandos

ClintH ( ) posted Mon, 14 November 2005 at 6:00 PM

Hi Tom, I've reset your card. Please try your purchase again and let me know if you continue to have problems. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

imandos ( ) posted Mon, 14 November 2005 at 6:06 PM

It still won';t go beyond the order page. It goes to the contact the store page. Best, Tom

ClintH ( ) posted Mon, 14 November 2005 at 6:09 PM

Hi Tom, Ah - Sorry. I didnt understand your problem. I just tested the checkout page and its working just fine. What browser and OS are you using as well as versions? Also - Do you have a firewall thats set to aggressive? Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

ClintH ( ) posted Mon, 14 November 2005 at 6:10 PM

We also just seemed to have had a serious system burp...try it again and see what happens. Let me know. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

imandos ( ) posted Mon, 14 November 2005 at 6:13 PM

She is still doing it. I'll try signing out and signing back on after disconecting my connection.

ClintH ( ) posted Mon, 14 November 2005 at 6:15 PM

Ok - Keep me updated. You had this problem not long ago - Didnt you? What fixed it the last time? Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

imandos ( ) posted Mon, 14 November 2005 at 6:17 PM

You reset it and it worked. I'm not certain why it isn't working now though.

ClintH ( ) posted Mon, 14 November 2005 at 6:20 PM

Ah - I see the problem. I'll shoot you an IM. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.