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MarketPlace Customers F.A.Q (Last Updated: 2024 Sep 19 9:13 am)

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Subject: Oops again

imandos opened this issue on Nov 14, 2005 ยท 9 posts
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imandos ( ) posted Mon, 14 November 2005 at 5:43 PM ยท edited Sat, 21 September 2024 at 8:53 AM

I seem to have my account down again. Can you please reset it. Best, Tom Woodall Aka Imandos

ClintH ( ) posted Mon, 14 November 2005 at 6:00 PM

Hi Tom, I've reset your card. Please try your purchase again and let me know if you continue to have problems. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

imandos ( ) posted Mon, 14 November 2005 at 6:06 PM

It still won';t go beyond the order page. It goes to the contact the store page. Best, Tom

ClintH ( ) posted Mon, 14 November 2005 at 6:09 PM

Hi Tom, Ah - Sorry. I didnt understand your problem. I just tested the checkout page and its working just fine. What browser and OS are you using as well as versions? Also - Do you have a firewall thats set to aggressive? Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

ClintH ( ) posted Mon, 14 November 2005 at 6:10 PM

We also just seemed to have had a serious system burp...try it again and see what happens. Let me know. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

imandos ( ) posted Mon, 14 November 2005 at 6:13 PM

She is still doing it. I'll try signing out and signing back on after disconecting my connection.

ClintH ( ) posted Mon, 14 November 2005 at 6:15 PM

Ok - Keep me updated. You had this problem not long ago - Didnt you? What fixed it the last time? Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

imandos ( ) posted Mon, 14 November 2005 at 6:17 PM

You reset it and it worked. I'm not certain why it isn't working now though.

ClintH ( ) posted Mon, 14 November 2005 at 6:20 PM

Ah - I see the problem. I'll shoot you an IM. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

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