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Welcome to the MarketPlace Customers Forum

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MarketPlace Customers F.A.Q (Last Updated: 2025 Feb 02 8:03 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

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Subject: Question about Bonus from Merchants

Fru.Valentin opened this issue on Nov 29, 2005 · 3 posts
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Fru.Valentin ( ) posted Tue, 29 November 2005 at 4:19 PM · edited Sun, 02 February 2025 at 6:50 AM

Hi Just a little question .... If a merchant have a offer in there store saying buy one and get one for free , and you buy one of there items, write t the merchant and make a deal about the bonus item and the merchant aint sending you the bonus ... what is the costumer suppose to do ??? I have written to the merchant several times on email and once on IM, and I get no response what so ever , and I got a message back on the IM that the merchant had got my IM ! Hope really to get a useful answer here, cuz I have been very patience now, both it have taking almost a month now, and my patience is very low now !! Ciao, DV

Debbie M. ( ) posted Tue, 29 November 2005 at 4:27 PM

Please write to store@renderosity.com with all the details so that we can contact the merchant. If they don't reply to us, we can then take action. Deb

Debbie M.

ClintH ( ) posted Tue, 29 November 2005 at 4:28 PM

Hi DV, Please send an E-Mail to store@renderosity.com so we can help facilitate the distribution of the bonus pack. Regards, Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


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