New Baby? please do give it up for adoption and get rid of it. what was wrong with the old layout? It was clear It was easy handling

My 2 cents::::: Welcome to PoserPros!!! In other words, don't care for the new layout at all, especially past purchases. Have no idea outside of the order number to tell me what I bought. I agree, bring back the old store!! It may have been slow but I could find what I wanted.

Just as a note, Admin don't read the boards outside Community Center, Merchants forums, Admin forums, and Store forums, so, if you want to reach them, the best avenue is sending an email to admin@renderosity.com MorriganShadow Poser Moderator

Yes....The Community Centre and Customer Support areas are where I posted a link to this thread. Don't much care to re-iterate in an email TBH Said my piece here... If they don't want to read it... Well, that is up to them. :0(

I hate it. All the items I had in my shopping cart are gone. I had a lot of things marked for purchase and things in the cart - all gone. It is now a little harder to find the wish list. I liked it the old way - easier to get to, sorta buried now. I wish they would have made it faster and not messed with the interface - it is still very slow to go from page to page - and I am on a super computer. The product page seems to load very quickly though. There was much complaining about the fact nudity was going to be done away with. This is not the case - there still are fuill images so you can see what you are buying. Those posts were all misleading. Thanks for keeping this, Rendo. I really miss the feedback comments! I always read these. Please bring them back. Ultimately, I do not see any benefit to this change - there are no new features - and key old ones are now gone. Please bring back the old site! This looks like they modeled it after RuntimeDNA. Rendo had a better store the way it was because there was more info on the page. I want the feedback info I miss it and would love to have it back as it was. I miss the links and thubs of other items, I really miss the feedback info,

I'm sorry you feel that way, Klutz, but, considering the amount of time they're needing to complete the transfer, as well as answering questions in the forums that they have to man, the best, and most direct way, to contact the admin is via email. MS

well IMO they should read them , or how else would they know whats going on in there own site. Rita

It wasn't just my opinion I wanted to notify them of. :0/ There are a lot of seriously displeased folk here!!

Message edited on: 01/16/2006 18:49

I don't like it at all here... It says I am not logged in, when I am.. I liked how it was layed out before, with other items by the artist, comments. etc.. Yet again - why fix it if it ain't broke... Surely Renderosity, you've got the hint by now? If its your new baby, I really hope you got kept the recipt so you can return it and get the old one back :P -S-

I'm not happy with the new MarketPlace either. I liked the old one better, for all the reasons that have been stated in this thread.

RitaK, That's what Moderators and Coordinators are for. We communicate to the Admin if anything goes wrong, member requests for improvements, etc. However, if you really want to get through to Admin, the direct route is always the best. MS

I sent an email to the Admins, and I included a link to this thread, PLUS a copy/paste of the entire thread's comments in it as well (58 at that time). I also told them that every single post in this thread has been negative regarding the changes.

I encourage everyone to take the time to send an email.

admin@renderosity.com

Message edited on: 01/16/2006 19:08

The following is the reply I got from my email:

Quote -
First off let me say Linda, we as admin do read as much of the forums as we can but certainly we can't read them all as there are approx 2 million forum posts and 60 different forums.

Being as something like this is a big change and there are lots of threads in a lot of different forums we asked the moderators to keep tabs on the threads in their specific area and to note to the members that have suggestions, opinions, etc that they want seen by the admin to come to this email address so that we can be sure as to not miss them.

We appreciate all the opinions, suggestions, etc that have been received and will be reviewing them all for possible changes to accomodate as many members views as possible.

Thank you,
Stacey
Community Manager

Message edited on: 01/16/2006 19:32

Sorry, I hate the new look! I want the old one back!

"... accomodate as many members views as possible."

It shouldn't be too hard to figure. We all seem to be saying the same thing. So. When do we get the old one back? :-) Message edited on: 01/16/2006 19:47

I agree with all. I do miss the old look, as it had a whole persona of it's own in terms of design and form. I also miss what would be on sale [when it starts and when it ends], and what items I can re-download.

Lastly, why should I log-in {the MP} a second time as in terms of logging into the community page?

'tis a pity. And, unlike most of the posts here -- I love the feedback (or review), as it has helped determine my purchases. It would be nice if they bring that back too...

Didn't mean to rant, but I do hope to see improvements [by bringing back the old design], but not happy about the change.

Just my two cents...

Message edited on: 01/16/2006 20:01

Until rosity gets this mess back to its great user friendly interface, I'll probably buy elsewhere. This is a royal mess. Sorry guys, but it looks like your new baby was still born. Please put it back to the way your CUSTOMERS prefer it.

I dont like it either and can only echo what has been said here already. Im also sick of seeing SQL errors all the time. Seems the website is offline more often than online. As for the galleries. Seems almost a waste of time now to even try load a web page there.

Just a note, the reason you're having to log into the new MP is because it's on a new system. Whenever any store transfers over to a new system, in order for you to stay logged in, it needs to store a cookie on your HD. As long as you check the "stay logged in" box, you should be kept logged in, so long as you don't delete the new cookie. The Community and Store software are totally different, hence the need to log into the store now. MS

I do NOT like the new 'wish list' for the same reasons everyone else has stated - no prices, no sale tags. I've been shopping at RDNA less since they converted over; it is just too big a pain to deal with the wishlist sytem. I am seriously pissed to see Rendo has gone to the same system.

I agree with everyone here. I liked the old format. I am going to email them also.

I feel sorry for the programmers, they've probably worked hard on this. But it's still cr*p. Change the design back and add the new features.

I have to agree, I don't like the look of RDNA's marketplace and this is way too similar. It has a 'cold' feeling in my opinion and is not nearly as user-friendly as the old way. The merchant tools will probably be useful, but like others have said, there really didn't seem to be anything wrong with the old way as far as I could tell. SnowS

Always thought that RO had its own identity. Just because you're running off Bondware doesn't mean you have to look like those other sites that run off of it as well. I guess I don't have to mention anymore that the marketplace resembles RDNA since its been said many times above. In the front it says "Look at our new baby"...sorry to say but your baby is ugly LOL!! The site is very very confusing and although we will bicker about it, it's not really up to us. We don't really have a say, the site is here to stay, so we might as well get use to it.

I doubt the programmers worked hard on anything. The marketplace looks like a beginner who just bought Golive or something tried to do it - and failed. Also, I hate if they no longer tell you if you already bought it. That was a big help. I am taking my business elsewhere until this mess is hopefully fixed.

.

My first thought (once I was actually able to get in...) was "Welcome to Rendo DNA". On the upside, my wishlist is now sorted. Alphabetically, even. Pity it doesn't still display the merchant's name as well. Overall: proof that software updates are not the same as software upgrades.

I for one will not get used to it. Unless some major improvements are done. This is ridiculous. It is even worse for the merchants than it is for just purchasers like us. As Admins of the business, you are ruining what is to some merchants their means of income.

Tsk tsk rendo...tsk tsk.

Your servers are horrible, your service is bordering on horrible as we speak and your layout is unfriendly and badly thought out. And you answer is for us to DEAL WITH IT? We are your CUSTOMER....YOU will DEAL with US.

Message edited on: 01/16/2006 20:39

I want prices back on the wishlist.....that is a must have.

I suppose we need to try and be patient though, they did listen to us when we complained about the color change. I don't think MistressWit's attitude will do us any good, and I have to disagree with her saying that their service is bad. As a merchant, I've been very satisfied with their service and I don't think this change is going to utterly destroy the Marketplace. I just prefer the old look, both as a merchant and a customer. SnowS

I do have a bad attitude...it's my downfall. ;) My service experience must differ from others though.

Awful job, Rendo. You should never 'change' things just for the sake of 'change'. Change things when you have improvements to introduce.

What an abortion. All my product descriptions are squrewed. Obviously the new "design" doens't correctly support HTML descriptions. No wonder nobody's buying any thing. I seem to recall we went through this hell about a year ago. Most of the complaints never got fixed. They were just ignored till the unhappy and unwilling to put up left. I guess they decided they needed to torture the customes some more. Drive some more away -- Good idea. Gawd just leave it alone. The more you screw with it the worse it gets.

~waves at the Mistress and grins~ Bad attitude? You? NO WAY!! :p (You know I love ya hun) As was said though, they did nothing when most hated the site design change. I don't like it but it is what it is. I'm afraid to even go into my control room for fear it'll lock me out again LOL

well, here's my second post...hopefully the sql errors won't pop up blowing it away. I agree and this new store blows chunks. I did write to admin@renderosity.com, but with all of us emailing, the whole inbox will probably explode any second. And the deal about ticking the "remember me" doesn't work...i have gone in 3 separate times and have had to sign in all 3....plus my cart that i wanted to buy is gone, as are my sales prices ... and all the rest. It isn't any faster from what I can see either. But after reading the fornt[page blurp, it appears its a BONDware issue. This is the new Bondware 3.0 ... I think we need a 3.5 version that works like the old one.

Deal with it? I dont think so. We are the customers and they need to listen to us. If we quit buying then Merchants will back us up to. If you run a store you listen to your customers. Granted a new look can be great if its implemented right. But this one just doesnt work. As for customer service thats a whole other ballgame. I wont even go into that.... As a customer, it maybe a little different for a merchant.

Good Gawd People. The New MP has not even been up for a day yet. Did you think that they would just switch everything over one day and that would be it? I'm sure first they will concentrate on function,then form. The variables of making a huge migration like this reaches farther and wider than most will ever know. This is a process,...not an event. Give-em at least a week or so to work it all out. At least more than a half of a day. Sheesh Tom

I hope all the vendors like the vacation

I sincerely doubt they will be changing it back.

Regardless of what we say, it's their site and they'll do what they want. So long as merchants sell here, people will keep spending their money here.

It's the merchants that hold the ultimate trump card. Renderosity isn't an "art fan site"; it's a business and it's reason for existance is to make money. The forums and the galleries are just "extras" that they offer to keep us here in a community spending our money in their marketplace. If the MP failed to generate money, this site would have no purpose.

If the merchants move, so will the buyers obviously. If enough of them pull their products and go else where, Renderosity will have no choice but to take another look at what they've been doing.

However, I tend to believe that the changes and rules implemented earlier this month were done as a "feeler"... a way for Renderosity to test the water and to see what people say and do when confronted with gross change.

Not many merchants left (maybe one?). Also during the many threads created at that time, many merchants admitted that they get most of their sales from this site. So that pretty much paved the way for Renderosity to do what they like because they now know that merchants will keep their products here because this is the place they get most of their sales.

This was further cemented by the fact that other changes done in previous months/years obviously didn't affect their bottom line and the MP endured and merchants kept putting up stores and new products and people kept buying.

Like I said, it's the merchants that hold the ultimate trump card. Merchants with items for sale in the MP = people buying.... and Renderosity knows from past experience that people here are all talk and that the MP will endure this, as it has endured everything else Renderosity has thrown this sites way. For example, this site is the most grossly slow and sluggish site I've ever been on, yet people still buy and sell here. The site has changed gallery posting rules, yet people still buy and sell here. The site has changed promo image rules in the MP and merchants still stuck around and people are still buying and selling here.

Message edited on: 01/16/2006 22:55

I had some things in my cart and was going to purchase it today. But, now it's not there and it's not on my wishlist. So, I got to try and find it. The site is too slow for me to bother now

What happened to our updated products page? I can't find it!

I know no one likes to be told that their baby is ugly, and I really do hate to be so negative, but the new Marketplace is just awful. I hope the powers that be can swallow their pride, listen to the members, and change everything back to the way it was.

I deleted my post. After I dumped my Cache things started to work better. I am willing to give them a chance to work out all the bugs.

I second all that was said above. I hate it, and I want the old store back. I used to enjoy shopping here.

The old Marketplace was the best of all of them, so why copy the much inferior RDNA marketplace. One thing that was unique about the old Marketplace, was that you could always tell what you had previously purchased on the catalogue page and the old Marketplace would never let you buy the same thing twice by mistake. The new one does. The old Marketplace was better and Renderosity would be smart to bring it back.

You know.....it's kind of funny.

I recall when Rendo switched over the Marketplace not too long ago.....and man, oh, man did people ever gripe about the changes.

And NOW: the system that was intially castigated and bemoaned out of the gate is being praised as the best thing that there ever was. A programmer's dream.

It's just.....funny to watch.

IMO, the new setup is not so bad. I can't say that I'm instantly in love with it. And I certainly hope that customer reviews will be added back in later. And I'd like to see "Add to cart" and "Add to Wishlist" buttons put on the two sample image pages -- so that you aren't forced to return to the front product page in order to add the item to your cart. That just causes an extra page-load.

Other than those few things -- it'll all come out in the wash. It always does.

BTW -- I, for one, actually LIKE the layout of the new cart & wishlist. It's a lot easier to follow.

..shrug... I pretty much adapt to anything. The only thing I don't like is the "previously purchased" you get when buying. I have a BAD habit of buying twice.

Goodnight, folks. It's 1:45AM here.

No doubt, this thread (and others like it) will grow like mushrooms in the yard overnight.......and the long-term effect of the threads will be about as transitory as the mushrooms are. They only last a day or two.

Eh. Needs more beta testing. And usabality testing. Good thing I decided to do an impulse buy yesterday with coupon, because I won't be shopping again until the marketplace is ready for primetime, and if some of my fave merchants and pulled products get returned to the marketplace.