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Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2025 Jan 06 8:41 am)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: Double Purchases??

Gordon_S opened this issue on Jan 21, 2006 · 5 posts
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Gordon_S ( ) posted Sat, 21 January 2006 at 3:41 PM · edited Fri, 10 January 2025 at 4:44 AM

Since when does Renderosity's store not automatically prevent you from accidentally buying the same thing twice??? Since the new "look" happened, apparently, because that's what just happened. Do we have to RESEARCH all our purchases now? What's with this? Now your site is as bad as DAZ's. And how do I get a refund?

ClintH ( ) posted Sat, 21 January 2006 at 7:31 PM

Hi Grordon, Please E-Mail the Order ID and product name to store@renderosity.com explaning that you made a duplicate purchase and the store staff will be happy to assist. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

Corum_Anime ( ) posted Sat, 21 January 2006 at 10:40 PM

Clint, I've bought 156 things from here, its very hard for me to know if I bought something before. Please urge whoever to restore this feature. It made me feel safer here.

ClintH ( ) posted Sun, 22 January 2006 at 9:13 AM

Hi Corum, Thanks for your support of Renderosity! I will look into this. Clint

Clint Hawkins
MarketPlace Manager/Copyright Agent


All my life I've been over the top ... I don't know what I'm doing ... All I know is I don't wana stop!
(Zakk Wylde (2007))

Gordon_S ( ) posted Sun, 22 January 2006 at 11:15 AM

Yes!!! I've purchased a great many items from Renderosity. Between those and DAZ purchases, PoserPros, and RDNA it gets extremely difficult to keep track. Renderosity was always the one I didn't have to worry about! 'Til now. Please restore that feature. G.

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