Thu, Nov 14, 10:15 PM CST

Renderosity Forums / MarketPlace Customers

All Forums

Welcome to the MarketPlace Customers Forum

Forum Moderators: tim, msansing, ebasham

MarketPlace Customers F.A.Q (Last Updated: 2024 Nov 12 9:34 pm)

Contact and Support Information:

To reach our Marketplace staff, please open a support ticket at
support.renderosity.com

Our goal is to respond to support tickets within 24 hours, 7 days a week.

Subject: What's the wait on posting new products?

Maelarya opened this issue on Feb 04, 2006 · 6 posts
Back to Forum Print
Maelarya ( ) posted Sat, 04 February 2006 at 11:38 AM · edited Thu, 14 November 2024 at 8:02 PM

I have a friend who uploaded her product a week ago and it still hasn't shown up? What's the hold up? Who can she contact to see what the status is?

www.theangrycrayon.com

www.theangrycrayon.com/chronicles

Debbie M. ( ) posted Sat, 04 February 2006 at 12:01 PM

It can take up to 7 days for a product to be tested and approved for the MarketPlace. We had 2 testers leave this week, so that could add an extra day or two to the process. If there is anything wrong with your friends product, she'll get a testers report from the tester assigned to her product. Deb

Debbie M.

aszegedi ( ) posted Mon, 06 February 2006 at 7:46 AM

I've uploaded mine about a week ago, but I forgot to include the license.txt in the zip file. I've sent an e-mail to store@renderosity.com to ask how to fix it and also how to remove two of the files, but I didn't receive an answer. It's been almost a week waiting sofar and still no answer. Can someone let me know who should I e-mail with my question? Andrea

Debbie M. ( ) posted Mon, 06 February 2006 at 9:59 AM

Hi Andrea, We haven't received your email at store@renderosity.com, but the testers will place the license.txt file in your product, or contact you if there is anything else wrong once they begin testing the product. Deb

Debbie M.

aszegedi ( ) posted Mon, 06 February 2006 at 1:02 PM

Thank you. Andrea

Debbie M. ( ) posted Mon, 06 February 2006 at 1:17 PM

You're very welcome Andrea. Deb

Debbie M.

Privacy Notice

This site uses cookies to deliver the best experience. Our own cookies make user accounts and other features possible. Third-party cookies are used to display relevant ads and to analyze how Renderosity is used. By using our site, you acknowledge that you have read and understood our Terms of Service, including our Cookie Policy and our Privacy Policy.