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Subject: UTC tech support

Marque opened this issue on Mar 13, 2006 · 12 posts
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Marque ( ) posted Mon, 13 March 2006 at 10:27 PM · edited Sat, 18 January 2025 at 4:54 PM

Who takes care of tech support for this program? I have installed and uninstalled it 3 times and everytime I click on the shortcut it tries to install outlook, wth is going on here???? I have installed the SR from his site. There is something seriously wrong here. I have scanned my system with nortons and with spybot, comes up clean. I need to get this dealt with. Marque

Crescent ( ) posted Mon, 13 March 2006 at 10:36 PM

Have you tried deleting the shortcut that was created, going to where UTC was installed, creating a shortcut there, then moving it wherever you need it?

Marque ( ) posted Mon, 13 March 2006 at 10:36 PM

I just bought the original from daz again and installed it and it tries to install outlook 2002. Something is WRONG with this program. Has anyone else had this happen??? Marque

Crescent ( ) posted Mon, 13 March 2006 at 10:38 PM

I've installed it without any problem and I don't have Outlook installed on my computer, nor did it try to install Outlook. What OS are you using?

Marque ( ) posted Tue, 14 March 2006 at 12:02 AM

Win XP pro. Just tried it again uninstalled and restarted. Stopped norton and reinstalled. Still doing it. Marque

Marque ( ) posted Tue, 14 March 2006 at 12:04 AM

Went to the folder and started it from there, not the shortcut, still does it. Tries to install outlook and after canceling it 3 times it opens the utc program. Marque

xantor ( ) posted Tue, 14 March 2006 at 2:50 AM

I have the same problem, but it is a different program that it tries to install, it might be a bug in windows xp pro.

nruddock ( ) posted Tue, 14 March 2006 at 2:51 AM

This is probably happening because of a feature of newer Windows installers called "Advertising".
Something that the program refers to (or the installer thinks it refers to) is an advertised feature that only gets installed when first requested by something.

Marque ( ) posted Tue, 14 March 2006 at 7:49 AM

Grrrrrrrrrr. At least I'm not the only one, felt like I was going crazy here. O.o Marque

xantor ( ) posted Tue, 14 March 2006 at 12:17 PM

Does anyone know how to fix it?

Lucifer_The_Dark ( ) posted Sun, 19 March 2006 at 7:06 AM

There's a neat little feature of Windows XP where it saves the install files into the Temp folders, clean them out & reboot before you try to install again.

Windows 7 64Bit
Poser Pro 2010 SR1

Marque ( ) posted Sun, 19 March 2006 at 9:06 AM

Thank you! Will try that. I un-installed utc and all my lockups on my computer stopped so I've hesitated to install it again. Marque

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