Hello,

I need to send a pdf file to a client and she says she does not get the file, how does one send a zip file from windows to mac?  Can macs open zip files? Do I need to convert something?

sorry its off topic but I did not know who else to ask.

Debbie

It should work correctly. I've never had trouble opening PC zips on my macs. Macs can definitely open zip files, and I don't think you need a converter.

I'm not sure how big your PDF is, but you could always try sending it as an email attachment instead of zipping it...

Is she able to actually download the zip file? Is it just once she gets it onto her desktop that she can't open it to get the file?

the file does not even show up to be able to download. I have sent it a few times and she never got any of them. Do you think maybe its just to big to send?

thanks,

How big is the file? And how are you sending it, email or FTP?

its 9 megabites and I am sending it as an attachment there are about 11 psd files in there.

9MB is not very large, but you might try breaking up the files into several zips so they are smaller.

Just to clarify, when she gets her email from you, do the attachments show up? Its starting to sound like her email program might not be functoning correctly...

no they don't seem to show up at all, I am going to try 3 smaller zips, I really wanted to make sure that macs could recognize zips. I will try the smaller downloads. Thanks so much for your help!

You guys Rock!!

Although 9MB is not huge, some internet service providers (Like Earthlink, AOL, etc...) block e-mail attachments larger than 5MB. Generally you would receive a "bounce back" message if this were the case- something that indicates a failure to send.

It might actually be an issue with the MIME type encoding from the PC to the Mac- and it simply doesnt show up because it is dealt with as extraneous garbage. This is the method for encoding the attachment, its not terribly important to understand- just technical information about how attachments are handled.

First: What E-Mail program are you using on the PC? What version? For example- Outlook 2003, Outlook XP, Outlook 2000, Outlook Express, Other?

What version of OS on the Mac side? Is it at least 10.x? What e-mail client are they using?

I am using AOL and there using mac.com. I did go ahead and make a webpage with downloadable zips there so as long as macs can read zips this should be a solution. I am hoping!

It is most likely AOL stripping the attachment due to size then- by any chance are you using the web-based client?  At any rate, Winzip or ZIP can be decoded by Mac OSX natively- so as long as they get the file, all should be well. If its a pre OSX version like OS 9, they will need to get stuffit expander- which I believe requires a purchase now (for OS 9).

i think it's way too big to email! love esther

I use AOL and there is a limit of 8MB for email but if you use IM there is no limit, I have sent and recievd files of over 500MB