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Subject: renderosity lost my user name and password

andygraph opened this issue on Jul 01, 2006 · 10 posts
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andygraph ( ) posted Sat, 01 July 2006 at 6:57 AM · edited Fri, 01 November 2024 at 1:52 PM

sometime i clear the my Cache Browser and any time renderosity remember my ID and pass just i click on login botton.. and all ok.. but now renderosity don't remember no more my ID and pass and i need rewrote my ID and pass .. :-( Why ? thx for aid; Andygraph

StaceyG ( ) posted Sat, 01 July 2006 at 6:32 PM

Hi,

If I am understanding what you are asking here, we don't "remember" usernames and passwords anymore due to some new PCI (credit card processor) requirements for security.

 

Let me know if that isn't what you are asking and I'll try to help

andygraph ( ) posted Mon, 03 July 2006 at 3:01 AM

my ID (nickname) and password is about login in marketplace and in renderosity forum

Paradogma ( ) posted Tue, 04 July 2006 at 10:32 AM

Maybe i can help...

Andy, as far as I understand you, you cleared your cache and you cannot login to renderosity anymore. If I am right so far, then it is not renderosity what doesn't remember your name and password, but your computer.

Renderosity stored a cookie in your cache containing the information you need to login, that was the reason why renderosity "remembered" your name and password anytime you logged on. But since you deleted the cookies, the information is gone. Renderosity doesn't find the cookie on your computer anymore.

I am sorry if I am wrong, but if I am right, I would recommend to make sure that you have some kind of notebook where you can write down the information you need to login and hide it at a save place. You never know when you have to format your harddrive and then all the information is gone forever.

 

P.. 

andygraph ( ) posted Tue, 04 July 2006 at 10:52 AM

nope paradogma i mind now renderosity have fixed this problem infact now ( then i have clear the cache) renderosity remember my ID and password wrote first and now i need only make login. now all work fine :-) thx anyway for suggestions Paradogma and thx StaceyG for your aid ;-) Best Regards; Andygraph

andygraph ( ) posted Mon, 10 July 2006 at 9:43 AM

Sorry StaceyG but now i have the same problem about User name and password of begin :-(

StaceyG ( ) posted Mon, 10 July 2006 at 1:23 PM

Hmm not sure exactly what you are asking for andy.  Are you saying you have to input your username and password each day you visit?

 

 

Thanks

pearce ( ) posted Mon, 10 July 2006 at 2:03 PM

Clearing the cache shouldn't wipe out any cookies. They're stored (on Win PCs anyway) in a separate folder on the drive. Is it possible that you've accidentally reset cookie-handling in your browser so they aren't retained after logging off?

andygraph ( ) posted Tue, 11 July 2006 at 3:03 AM

mmhh strange now all work fine ... maybe is a bug of my Browser sorry for disturb and thx again for patience ;-) regards; Andygraph

StaceyG ( ) posted Tue, 11 July 2006 at 9:35 AM

No problem. Glad its working now

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